What are the responsibilities and job description for the Staff Assistant, Benefits Coordinator - Worcester State University position at Worcester State University?
About Worcester State University
WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.
Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .
Job Description
OFFICIAL TITLE: Staff Assistant/Benefits Coordinator SUPERVISION RECEIVED: Director of Benefits & Training SUPERVISION EXERCISED: May supervise student-employees assigned to the area
General Statement of Duties: The incumbent of this position is expected to assist the director of Benefits and Training in managing and administering Worcester State University's employee benefits programs by facilitating employee enrollment, answering benefit questions, ensuring compliance with regulations, and communicating benefit details to employees. The primary point of contact for employees regarding their benefits package, and is expected to assist employees who experience benefit-related issues. This employee serves as liaison between the university and external stakeholders, including, but not limited to: the Group Insurance Commission, the Department of Higher Education, the State Board of Retirement, the Department of Unemployment Assistance, and the various plan representatives.
Responsibilities
(E = "Essential Functions")
(E) Conduct one-on-one benefit orientations with new hires. Provide clear and accurate information to employees about their benefits package through presentations, written materials, and online platforms, explaining coverage details, and eligibility requirements. (E) Provide ongoing training on benefit changes or updates. (E) Assist with event planning, including: new hires orientations, benefits fairs, AFSCME Professional Development Days, and all other employee training sessions. (E) Assist employees with selecting and enrolling in various benefit plans during open enrollment periods, process changes to coverage, and manage new hire enrollments. (E) Assist employees with filing benefit claims, resolving issues with insurance providers, and monitoring claim status. (E) Assist with tracking accumulated leave usage by employees on leave. (E) Assist with obtaining necessary documentation regarding employee leaves. (E) Responsible for scanning all documents submitted by employees as hard copies, including doctor's notes, completed forms, etc. (E) Provide retirement counseling assistance with application procedures to employees considering retirement. (E) Process unemployment insurance claims. (E) Register workplace injuries with the state's Human Resources Department. (E) Maintain the benefits webpage, updating it regularly to ensure accurate information. (E) Create and maintain accurate and complete benefits files. (E) Track benefit utilization data, and generate reports for management. (E) Assist in designing and maintaining an employee discount program (E) Serve as back-up to the director of Benefits and Training (E) Serve a back-up for front desk duties and phone coverage. (E) Assist with all other events sponsored by the Office of Employee Services (E) Perform other related duties as assigned or as directed. Demonstrate civility and professional, customer-service-oriented behavior, worthy of emulation by other staff and students. Be responsible for contributing to the WSU strategic plan. Be responsible for contributing to Equal Opportunity/Affirmative Action objectives.
Requirements
Required Qualifications
3 years of experience working at a Massachusetts state higher learning institution, OR a two-year degree plus credentials and/or experience on employee benefits. Ability to work effectively with all constituencies of an ethnically diverse workplace. Demonstrated oral and written communication skills
Preferred Qualifications
A Bachelor's degree Knowledge of higher education principles, practices and procedures Familiarity with FMLA, PFML, MPLA, ADA, etc. Familiarity with the terms of the AFSCME, APA, and MSCA collective bargaining agreements. Familiarity with the Massachusetts Group Insurance Commission, the Optional Retirement Plan and the Massachusetts State Employees Retirement System. Familiarity with the Massachusetts Comptroller's Office's Warehouse system. Knowledge of content management systems like WordPress would be helpful
Additional Information
This is a full-time, benefited, exempt, professional non-unit position. The firm annual salary for this position is $60,000, commensurate with education and experience.
Here at Worcester State University, it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.
Worcester State University offers a competitive benefits package that includes
a choice of 8 different pre-taxed, health insurance plan options a choice of pension or 401(a), and supplemental plan retirement options life insurance up to 8x the annual salary long-term disability coverage dental insurance 20 vacation days accrued per year 15 sick days accrued per year 5 personal days per year paid holidays tuition remission for self, spouse, and dependent children and more...
We are an equal opportunity/Affirmative Action Employer. M/F/D/V. Members of traditionally underrepresented groups are strongly encouraged to apply.
Application Instructions
Applicants must apply online and may do so by visiting www.worcester.edu/careers, and submitting a cover letter, resume, and the contact information of three professional references.
For assistance with uploading materials, log a ticket via the HelpDesk link, or contact us directly at 508-929-8053.
URL: www.worcester.edu
WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.
Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .
Job Description
OFFICIAL TITLE: Staff Assistant/Benefits Coordinator SUPERVISION RECEIVED: Director of Benefits & Training SUPERVISION EXERCISED: May supervise student-employees assigned to the area
General Statement of Duties: The incumbent of this position is expected to assist the director of Benefits and Training in managing and administering Worcester State University's employee benefits programs by facilitating employee enrollment, answering benefit questions, ensuring compliance with regulations, and communicating benefit details to employees. The primary point of contact for employees regarding their benefits package, and is expected to assist employees who experience benefit-related issues. This employee serves as liaison between the university and external stakeholders, including, but not limited to: the Group Insurance Commission, the Department of Higher Education, the State Board of Retirement, the Department of Unemployment Assistance, and the various plan representatives.
Responsibilities
(E = "Essential Functions")
(E) Conduct one-on-one benefit orientations with new hires. Provide clear and accurate information to employees about their benefits package through presentations, written materials, and online platforms, explaining coverage details, and eligibility requirements. (E) Provide ongoing training on benefit changes or updates. (E) Assist with event planning, including: new hires orientations, benefits fairs, AFSCME Professional Development Days, and all other employee training sessions. (E) Assist employees with selecting and enrolling in various benefit plans during open enrollment periods, process changes to coverage, and manage new hire enrollments. (E) Assist employees with filing benefit claims, resolving issues with insurance providers, and monitoring claim status. (E) Assist with tracking accumulated leave usage by employees on leave. (E) Assist with obtaining necessary documentation regarding employee leaves. (E) Responsible for scanning all documents submitted by employees as hard copies, including doctor's notes, completed forms, etc. (E) Provide retirement counseling assistance with application procedures to employees considering retirement. (E) Process unemployment insurance claims. (E) Register workplace injuries with the state's Human Resources Department. (E) Maintain the benefits webpage, updating it regularly to ensure accurate information. (E) Create and maintain accurate and complete benefits files. (E) Track benefit utilization data, and generate reports for management. (E) Assist in designing and maintaining an employee discount program (E) Serve as back-up to the director of Benefits and Training (E) Serve a back-up for front desk duties and phone coverage. (E) Assist with all other events sponsored by the Office of Employee Services (E) Perform other related duties as assigned or as directed. Demonstrate civility and professional, customer-service-oriented behavior, worthy of emulation by other staff and students. Be responsible for contributing to the WSU strategic plan. Be responsible for contributing to Equal Opportunity/Affirmative Action objectives.
Requirements
Required Qualifications
3 years of experience working at a Massachusetts state higher learning institution, OR a two-year degree plus credentials and/or experience on employee benefits. Ability to work effectively with all constituencies of an ethnically diverse workplace. Demonstrated oral and written communication skills
Preferred Qualifications
A Bachelor's degree Knowledge of higher education principles, practices and procedures Familiarity with FMLA, PFML, MPLA, ADA, etc. Familiarity with the terms of the AFSCME, APA, and MSCA collective bargaining agreements. Familiarity with the Massachusetts Group Insurance Commission, the Optional Retirement Plan and the Massachusetts State Employees Retirement System. Familiarity with the Massachusetts Comptroller's Office's Warehouse system. Knowledge of content management systems like WordPress would be helpful
Additional Information
This is a full-time, benefited, exempt, professional non-unit position. The firm annual salary for this position is $60,000, commensurate with education and experience.
Here at Worcester State University, it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.
Worcester State University offers a competitive benefits package that includes
a choice of 8 different pre-taxed, health insurance plan options a choice of pension or 401(a), and supplemental plan retirement options life insurance up to 8x the annual salary long-term disability coverage dental insurance 20 vacation days accrued per year 15 sick days accrued per year 5 personal days per year paid holidays tuition remission for self, spouse, and dependent children and more...
We are an equal opportunity/Affirmative Action Employer. M/F/D/V. Members of traditionally underrepresented groups are strongly encouraged to apply.
Application Instructions
Applicants must apply online and may do so by visiting www.worcester.edu/careers, and submitting a cover letter, resume, and the contact information of three professional references.
For assistance with uploading materials, log a ticket via the HelpDesk link, or contact us directly at 508-929-8053.
URL: www.worcester.edu
Salary : $60,000
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