What are the responsibilities and job description for the Banquets Operations Coordinator position at World Equestrian Center Ocala?
The World Equestrian Center Resort is seeking an organized and detail-oriented Banquets Operations Coordinator to join our dynamic team. The successful candidate will play a key role in coordinating and executing banquet events, ensuring a seamless and exceptional experience for clients and guests. This position requires excellent organizational skills, a passion for event planning, and strong interpersonal abilities.
Primary Responsibilities:
- Coordinate the planning and execution of banquet events, including weddings, corporate meetings, and other special occasions.
- Serve as the primary point of contact for clients, working closely with them to understand their needs and ensure their event vision is realized.
- Liaise with chefs, food and beverage staff, and other departments to ensure timely setup, service, and breakdown of events.
- Manage event logistics, including room layouts, seating arrangements, audiovisual needs, and catering requirements.
- Maintain a detailed schedule of events and ensure all team members are informed and prepared.
- Ensure compliance with health and safety regulations and any relevant legal requirements.
- Assist in budget preparation, monitoring expenses, and ensuring cost-effective use of resources.
- Handle last-minute changes or issues, ensuring event adjustments are communicated and smoothly implemented.
- Collect feedback from client’s post-events to identify areas for improvement and enhance client satisfaction.
- Support the Banquets Manager in developing marketing strategies to attract new clientele and increase event bookings.
Administrative Support:
- Assist the Banquet Manager and team with day-to-day administrative tasks, including scheduling meetings, preparing and distributing correspondence, and maintaining records.
Financial Administration:
- Assist in budgeting and expense tracking for banquet events.
- Prepare invoices and process payments in coordination with the finance department.
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to perform the essential functions of this position successfully. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position.
- Must be able to lift, push, pull, and carry a weight of 25lbs
- Must be able to work walking and or standing continuously for 8 hours
- Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
- Associates are often required to sit and use his or her hands and fingers to handle or feel
- Vision abilities required by this job include close vision
- Associates must talk and hear
Qualifications, Education, Experience, Skills and Abilities
- Bachelor’s degree in Hospitality Management, Event Planning, or a related field preferred.
- Proven experience in event coordination or hospitality industry.
- Excellent organizational and multitasking skills, with the ability to work effectively under pressure and within tight deadlines.
- Strong communication and interpersonal skills to interact professionally with clients, vendors, and team members.
- Proficiency in computer systems and event management software.
- Flexibility to work evenings, weekends, and holidays as needed.
The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
