Demo

Quality Supervisor

World Wide Technology Holding, LLC
Edwardsville, IL Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/3/2025

Education Qualifications

  • Bachelor's Degree preferred or Associate's Degree required

Work Experience

  • A minimum of 3 years' progressive experience in a related field required

Other Work Experience

  • Minimum 3-5 years general business experience; Quality, Supply Chain or Logistics preferred.
  • Experience in the support of Quality Management Systems in accordance with ISO:9001-2015 preferred.
  • Ability to identify problems and initiate effective corrective actions and preventive actions.
  • Perceptual and analytical problem solving.
  • Possess excellent verbal and written communication skills with the ability to lead/mentor, influence, collaborate, and build relationships with others.
  • Professional and self-motivated with the ability to establish priorities and manage time effectively with minimal supervision.
  • Proficient in Microsoft Office applications

Travel Requirements

  • Up to 10% of the time Domestic Travel only
Compensation/ Benefits
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $68,400 to $85,500 per year. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer

Requirements:

Quality Supervisor

Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Job Summary
The Quality Supervisor (QS) will assume technical and supervisory responsibility for all inspection, testing, Quality process improvement activities. This role will have a foundational understanding of an ISO 9001:2015 Quality Management System, along with the ability to effectively apply and teach Quality principles and concepts in a challenging and diverse work environment. This position typically reports to a Quality Manager within the Quality Department under the Supply Chain Operations umbrella. This role is essential to WWT's desire to become the best technology solutions provider in the world.

Job Responsibilities
  • Assist with the development of new processes, products, and/or services provided to ensure appropriate quality and/or in-process controls are implemented.
  • Work with teams to solve customer/supplier/product issues.
  • Investigate issues and customer complaints to obtain root cause and correction action.
  • Establish or adjust related work procedures to meet business needs.
  • Provide leadership, mentoring and supervision for Quality staff.
  • Establish samples plans and inspection procedures.
  • Train employees in appropriate work instruction processes and ensure training effectiveness in application of job skills.
  • Monitor Quality inspection results and nonconformance performance and implement changes to improve operating efficiency.

Salary : $68,400 - $85,500

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