Project Coordinator

**This is a 6 month assignment with a possibility of an extension**

Worldgate is a certified Woman-Owned Small Business headquartered in Northern Virginia that provides IT Consulting Services to our SLED clients. As a UKG partner, we also specialize in delivering high-quality UKG implementation services to this market. Our mission is to provide exceptional service that enables our clients to be their best for their stakeholders, create an empowering workplace for our employees, and give back to our communities in meaningful ways. Worldgate has been named to the Inc. 5000 list of fastest growing private companies three times.  In recognition of our commitment to fostering a positive work environment, Worldgate was honored with the Inc. Best Workplaces award in 2024 and The Washington Post Top Workplaces in 2022.

Job Summary:

The Project Coordinator will support our client’s Office of Talent by coordinating a variety of project-based and administrative tasks, with a focus on supporting both the HR Talent Office and the Employee Records department. This role facilitates cross-functional collaboration by liaising with other departments and employees, ensuring smooth and compliant operations. Responsibilities include onboarding coordination, records processing, data entry, and documentation review. The Project Coordinator plays a key role in maintaining accurate employee records, providing superior customer service, and promoting efficient workflows across the talent and records teams. Strong attention to detail, proactive communication, and the ability to manage multiple priorities are essential to success in this position.

Essential Responsibilities:

General Responsibilities

• Deliver excellent customer service via phone, email, and in person; respond to inquiries and manage shared inboxes and voicemails
• Coordinate and manage internal office communications through Google Groups
• Assist with documenting and implementing process improvements; identify trends and recommend solutions to leadership
• Review and analyze work orders and support additional projects as assigned
• Interact with applicants, employees, department leaders, vendors, and external agencies to exchange or gather information

Employee Records

• Maintain and audit employee records; manage batching, storage, documentation requests, and compliance reviews
• Complete accurate HRIS data entry for all employee classifications, including new hires, reclassifications, salary changes, and status updates
• Clear employees to begin work once all onboarding and compliance steps are completed
• Maintain confidentiality and professionalism when handling employee files and sensitive information

Talent Support

• Send welcome emails and onboarding instructions to new hires after offer acceptance
• Follow up weekly with new hires to track onboarding progress and outstanding documentation
• Manage onboarding session sign-up, facilitation, and logistics to ensure timely employee clearance
• Communicate onboarding requirements including clearances, certifications, and health documentation
• Provide HR generalist support for employee matters such as name changes, resignations, FMLA, payroll issues, site selection, and special assignments
• Rotate through Talent Division functions to support operational needs and gain day-to-day insight
• Manage and implement the exit survey process; compile and share feedback with leadership

Corporate Standards:

• Comprehend and align to established goals and objectives within the framework of the Worldgate Continuous Feedback Approach
• Stay up to date on computer skills and best practices, such as word processing software, spreadsheet software, presentation software, Adobe software, email management, digital calendars, and video conferencing
• Understand Worldgate’s mission, values, and behaviors (The Worldgate Way) and ensure that daily interactions with Worldgate internal and external parties align to Worldgate’s values and behaviors
• Comply with criminal background check standards by maintaining a clear record throughout employment

Key Competencies:

• Attention to Detail
• Communication Proficiency
• Learning Orientation
• Time Management

Qualifications & Skills:

Required:

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field
• Two to four years of professional experience in HR, talent operations, or employee services
• Proficient in data entry, validation, and HRIS/IT systems
• Skilled in Microsoft and Google Workspace (Docs, Sheets, Forms), as well as general office software (word processing, spreadsheets, presentations, Adobe, email, calendars, video conferencing)
• Strong written, verbal, and organizational communication skills
• Ability to develop and maintain positive, productive relationships across teams
• Demonstrated ability to prioritize in high-volume seasons with purposeful urgency
• Sound judgment, mature discretion, and professionalism in handling personnel matters
• Detail-oriented with the ability to anticipate and manage challenges
• Self-directed with a strong sense of ownership and accountability
• Deep commitment to equity and inclusion in all aspects of work

Preferred:

• Bi-lingual (English & Spanish) proficiency

Equal Opportunity Statement:

Worldgate LLC provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, age, creed, religion, sex, sexual orientation, ancestry, national origin, disability, pregnancy, marital status, or gender identity.

Job Type: Full-time

Pay: $55,000.00 - $64,000.00 per year

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Attention to detail: 2 years (Required)
• Data entry: 2 years (Required)
• Google Docs: 1 year (Required)
• Customer service: 1 year (Required)
• Human resources: 1 year (Preferred)
• HRIS: 1 year (Preferred)
• Multitasking: 1 year (Preferred)
• Bilingual: 2 years (Preferred)

Ability to Commute:

• Philadelphia, PA 19130 (Required)

Work Location: In person

Salary : $55,000 - $64,000