What are the responsibilities and job description for the Bill to Cash Administrative Assistant - French Speaker position at WTW?
Description
About Us
WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.
From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828.
Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day.
The Opportunity
From day one, you'll take on real responsibilities, gaining hands-on experience and valuable skills. You’ll dive into various aspects of our business, gaining a solid understanding of what we do and how we do it.
What will you do?
As Bill to Cash Senior Assistant your key responsibilities will be to:
- Process customer payments daily.
- Reconcile the carrier statements & resolves discrepancies.
- Monitor the progress of unallocated cash receipts and liaising with internal stakeholders.
- Managing internal and external queries.
- Coordinating and assigning tasks within the French Bill to Cash team in Lisbon.
You’ll be working on real client projects performing the following tasks (not exhaustive):
Operational Duties
- Review ledgers to identify items payable to Carriers/Clients/Sub Brokers and other entities.
- Reconcile incoming payments with invoices.
- Resolve discrepancies.
- Monitor and track unallocated payments through reporting.
- Liaise with account managers and Insurance companies regarding payment issues, reconciliation discrepancies and unallocated cash.
- Timely and effective responses to all queries, requests, corrections, etc. received from field offices/carriers.
- Participate in and contribute to potential process improvement initiatives.
- Following Procedures, Client / Insurance Companies specifications and adherence of all statutory requirements.
- As a senior team member, report to the head office and coordinate tasks among the Lisbon-based Bill to Cash team.
Qualifications
What You’ll Bring
We are looking for a highly driven individual with solid interpersonal skills. A colleague looking to join a large and dynamic organization.
- Relevant experience, Accounting / Finance preferable.
- Proficiency in French and English (minimum C1 level required).
- Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint); knowledge of VBA would be an advantage.
- Insurance industry knowledge preferred
- Strong time management skills with the ability to meet deadlines.
- Strong ability to prioritise tasks effectively and take initiative.
- Collaborative team player with excellent interpersonal skills.
- Highly adaptable, proactive, and diligent in approach.
Why WTW?
At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:
- Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
- Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
- Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
- Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
- Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
- Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
- Community and Celebration: Participate in corporate events and celebrate our successes together.
Join Us!
Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!
Willis Towers Watson is an equal opportunity employer.