What are the responsibilities and job description for the CBD Account Coordinator position at Wyld?
Department: CBD Sales
Location: Clackamas - OR
Compensation: $65,000 / year
Description
Headquartered in the Pacific Northwest, Wyld produces the best Cannabis edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld THC operates in AZ, CA, CO, IL, MA, MD, MI, MO, NM, NV, NY, OR, OK, WA, and across all of Canada with more launches on the horizon. Our CBD line is available nationwide across all states!
Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
Embody Wyld Core Values, The Wyld Way
Wyld's core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.
The Account Coordinator acts as the first point of contact with existing customers in order to generate orders, answer their queries and increase client satisfaction. Primary responsibility will be to profitably grow sales to these accounts to achieve yearly goals.
Will use communication skills to identify and address clients' needs while representing our company in a positive way. Previous customer service experience will be an advantage.
Essential Duties And Responsibilities Include The Following
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As an exempt employee, you'll receive a competitive salary of $65,000/year plus bonuses, 11 paid holidays, 120 hours of PTO, 401K, and fully paid health, dental and vision insurance.
Wyld is an equal opportunity employer.
Location: Clackamas - OR
Compensation: $65,000 / year
Description
Headquartered in the Pacific Northwest, Wyld produces the best Cannabis edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld THC operates in AZ, CA, CO, IL, MA, MD, MI, MO, NM, NV, NY, OR, OK, WA, and across all of Canada with more launches on the horizon. Our CBD line is available nationwide across all states!
Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
Embody Wyld Core Values, The Wyld Way
Wyld's core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.
- Make a Mark
- We Blaze Our Own Trail
- Brand First
- We Mean Business
The Account Coordinator acts as the first point of contact with existing customers in order to generate orders, answer their queries and increase client satisfaction. Primary responsibility will be to profitably grow sales to these accounts to achieve yearly goals.
Will use communication skills to identify and address clients' needs while representing our company in a positive way. Previous customer service experience will be an advantage.
Essential Duties And Responsibilities Include The Following
- Directly contacting existing customers via phone and email to monitor monthly sales and generate reorders.
- Upsell customers to ensure full adoption of all products.
- Provide customer support by addressing client questions and needs.
- Establish relationships with key decision makers to build and strengthen relationships with existing customers.
- Generate leads and prospect accounts.
- Provide regular reports and territory updates to manager
- Promoting new products/services to current customers
- Maintain accurate call logs of customer interactions and activity
- Other duties, responsibilities and activities may change or be assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 2 years of experience in direct customer service, account management or similar relevant field
- Strong negotiation and presentation skills
- Exhibit professionalism at its highest
- Excellent communication skills (verbal and written)
- Good time-management skills
- Familiar with CRM program (e.g. Salesforce)
- Having a vast understanding of the principles of sales
- Computer Skills: Proficiency in Microsoft office, data analysis, Google Apps and QuickBooks
- Language Skills: Must be able to effectively communicate in English, both verbally and written.
- Effectively communicate information and respond to questions/suggestions from various levels within the company
- Possess advanced mathematical skills: addition, subtraction, multiplication and division
- State regulations require all applicants must be 21 years of age or older
- Will be required to submit to a background check
- Must obtain all state required: permits, licenses, certifications
- Travel between sites may be required
As an exempt employee, you'll receive a competitive salary of $65,000/year plus bonuses, 11 paid holidays, 120 hours of PTO, 401K, and fully paid health, dental and vision insurance.
Wyld is an equal opportunity employer.
Salary : $65,000
