What are the responsibilities and job description for the Senior Restoration Project Coordinator position at Xactly byGTE?
Job Overview
This restoration production manager position plays a critical role in managing restoration production crews and jobs according to the company's procedures. The ideal candidate will prioritize customer satisfaction, revenue growth, and profit maximization.
- Manage customer relationships and overall customer satisfaction.
- Respond promptly to potential customers.
- Develop project scopes of work and review estimates.
- Negotiate project scope and estimate approval with customers and/or clients.
- Coordinate and supervise crews and resources to deliver excellent service on active projects.
- Document and review job files to ensure seamless operations.
- Communicate effectively with internal and external stakeholders.
- Manage production expenses efficiently.
- Maintain a safe working environment.
- Train and develop production personnel.
Qualifications
Candidates should demonstrate:
- Strong written and verbal communication skills.
- Proven experience in the restoration industry.
- Ability to supervise restoration crews for at least 1 year.
- Minimum 2 years of experience in the restoration industry.
- High school diploma or equivalent required.
- Possession of IICRC certifications is an asset.
