Procurement Specialist

Job Title: Procurement Specialist

Location: Sugar Land, TX - Hybrid (3x onsite, 2 days remote)

6 Month Contract

This individual will be a key member of the Procurement Team responsible for supporting the enterprise Purchase-to-Pay (P2P) system with a focus on providing hyper-care, help desk support sharing the responsibilities of responding to the technical and customer service needs of our purchasing system end-users. This position will also support resolving Invoice Reconciliations during periods of high volume. The Procurement Specialist will serve as a procurement utility player with additional responsibilities as needed to support the company's overall P2P initiative (in support of our overall technology transformation) and in driving to build a Procurement COE experience. This role will additionally provide project support to the P2P Support Team and support to the Sourcing Team, as required. This position will report to the Procure to Pay Business Manager.

Understand all functional aspects of clients P2P System (SMART by GEP) becoming a subject matter expert

Provide high-quality support to client Operators/End Users helping them understand the procurement process, and how to use basic and advanced features of the P2P solution

Troubleshoot end-user access and order issues in addition to resolving any catalog access issues

Train new users on the basics of using the P2P system allowing them to order products as needed

Support the day-to-day Invoice Reconciliation process when necessary related to invoice price variances and issues while running the communications to prompt end-users to resolve any quantity related Invoice exceptions

Build a strong relationship with our preferred vendors to make the invoice reconciliation process efficient with open communications

Promote a strong working relationship with internal stakeholders across operations and corporate departments

Assist in P2P pricing and catalog management continuous business improvement activities to improve quality controls around the data being loaded into our P2P system

Identify areas of end-user risk and engage management early when signals indicate that end-user performance issues may warrant leadership consideration and/or intervention (aka Escalation)

Actively involved in process improvements throughout the P2P and other Procurement Processes

Minimum Qualifications:

Bachelors degree in Business, Supply Chain, or related field required

At least 1-3 years professional experience in procurement, sourcing, and/or supply chain management

Solid understanding of a best in class procure to pay process

Strong knowledge in the use of P2P and/or ERP systems; experience with GEP SMART and Oracle is a strong plus

Advanced MS Excel and PowerPoint skills; proficient in MS Word

Strong analytical skills and ability to follow up with others on the team and across the business/operations

Desired Additional Qualifications:

Collaborative and agile; proven client relationship and influencing skills

Ability to understand the procurement and business strategy

Strong communication skills (both verbal and written)

Ability to present and clearly explain information to non-technical audiences

Detail-oriented with strong time management, organizational skills, and ability to adapt to frequent change

Proven ability to effectively juggle multiple priorities, and to prioritize day-to-day responsibilities and projects

Self-starter with a strong sense of ownership and has a sense of urgency

Ability to work in a team environment

Strong problem-solving skills

Flexible and adaptable to learning and understanding new technologies with the ability to successfully navigate in a complex business environment

Ability to work in a fast-paced environment and multitask, re-prioritize, and manage time effectively

Provide excellent customer service to end-users and vendors

P2P Experience (Must)

Coupa/BuySmart Experience Preferred