What are the responsibilities and job description for the Yardi is hiring: Marketing Specialist in Irving position at Yardi?
Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live.
We are actively seeking highly motivated, enthusiastic team players with an interest in marketing, a strong technical aptitude, skilled at creative project management, and outstanding customer service skills to join our RentCafe team as RentCafe Marketing Specialists (RCMS).
What you will do :
- Develop and maintain strong client relationships, particularly focusing on their marketing strategies and website support needs.
- Deliver outstanding customer support via phone and email, addressing updates, changes, troubleshooting issues with RentCafe websites, and ensuring client satisfaction.
- Manage multiple creative projects by communicating assets required, key milestones and associated timelines, and providing best practice recommendations for marketing and website support.
- Setting clear expectations with clients surrounding creative project workflow, project milestone deadlines, and framework functionality.
- Provide exceptional consultation by listening to clients' business needs and offering strategic marketing solutions.
- Train clients in new product features, functionality, and best practices to ensure effective use of our products.
- Effectively troubleshoot website issues, demonstrating strong problem-solving skills, and providing thorough documentation for any escalated cases.
- Help with QA of marketing issues as they arise, ensuring accuracy and meticulous attention to detail.
- Demonstrate excellent time management skills and attention to detail, particularly during QA processes.
- Build rapport with clients, anticipate their business needs, and proactively provide marketing and website support solutions.
- Be an integral part of our outstanding team, collaborating closely with RentCafe Marketing Support team members across the United States and Canada.
- Maintain a friendly and cooperative communication style, fostering a collaborative work environment.
What you need to have :
What would be helpful to have :
What you get as a Yardi Employee :
At Yardi, we've created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!
YardiCareers #TeamYardi #hiring
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
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