Membership Director, Moody YMCA

The Membership Director plays a key role in building meaningful relationships with members of the community while ensuring the growth and success of this membership base and the staff team. This position involves not only leading the membership service representative team of approximately 25-35 individuals, but needs a focus on member engagement, staff development, and assisting with operational goals. We are seeking a dedicated and task-oriented leader who excels in these areas of staff management, member engagement, and day-to-day operations. Here at the Moody YMCA we strengthen the foundation of community through our commitment to youth development, energizing healthy living and inspiring social responsibility.

• Proven experience in membership management, customer service, or community engagement, preferably in a YMCA or similar organization.
• Strong leadership skills with the ability to manage, motivate, and develop a team.
• Excellent communication and interpersonal skills to build and maintain relationships with members and staff.
• Experience with staff hiring, training, and performance management.
• Highly organized, task-oriented, and able to manage multiple priorities simultaneously.
• Passionate about the YMCA's mission of fostering community and inclusivity.

• Competitive salary and benefits package.
• Professional development opportunities.
• YMCA membership and discounts on Y programs including summer camps, enrichment classes, youth sports, childcare and more!
• Health, Dental, Vision, Long & Short-Term Disability, Medical and Dependent Care Reimbursement Plan, Supplementary Insurance (Cancer/Accident/Critical Illness), Employee Assistance Plan.
• Eligible to enroll in a 403(b)-tax deferred account at beginning of employment. 12% paid by the YMCA upon meeting eligibility requirements.
• (PTO) Paid time off based on hours worked and years of service.
• Employee referral awards of $100 and up.