What are the responsibilities and job description for the Onsite-Desktop Support Technician position at Yoh, A Day & Zimmermann Company?
IT Desktop Support Technician
100% Onsite in Buffalo, NY
Pay rate : $30 - $34.00 per hour
7 month contract
Full time hours Monday – Friday with occasional after hours support
- The ideal candidate will possess a strong background in providing hardware and software support for both MAC and PC environments, along with experience in utilizing and supporting SCCM, JAMF, Office365, and Adobe applications.
- Additionally, the candidate should have experience in general asset inventory management, Achieving SLA and project targets and supporting AI integrations with office products .
Qualifications : Minimum of 5 years of experience in desktop support or similar role.
Education : A degree in Information Technology, Computer Science or related field.
Certifications : Relevant certifications (e.g., Microsoft, Apple, CompTIA, A ) are a plus.
Technical Skills : Strong knowledge of PC / MAC OS, hardware and software troubleshooting; Proficiency in SCCM, JAMF, Office365, and Adobe Creative Cloud applications. Familiarity with ServiceNow or other comparable ticketing and asset management tools.
Inventory Management : Experience in general inventory management and asset tracking.
AI Integration : Familiarity with supporting AI tools and their integration with office products.
Problem-Solving : Strong analytical and troubleshooting skills. With a systematic approach to problem resolution.
Communication : Excellent verbal and written communication skills.
Key Responsibilities :
Estimated Min Rate : $30.00
Estimated Max Rate : $34.00
Note : Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Salary : $34
