What are the responsibilities and job description for the Accounts Receivable Specialist - Billing position at Yokohama TWS - North America?

About Us : We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments. We design and manufacture tire and wheel solutions made for the future. With a combination of value, safety and ease, our solutions provide a more productive and sustainable performance our customers demand. We pair the expertise and power of our global reach with the care and knowledge of local proximity. This brings innovation, technology and sustainability together to answer the specific needs of our customers. All while continuing to reduce our and their impact on the planet. Our people take ownership to deliver on this promise every day. We are a global Company with a local reach, operating in more than 50 Countries worldwide with 6.700 employees of 40 different nationalities, 14 state-of-the-art plants and 4 innovation centers. We are part of Yokohama Rubber Co., Ltd., a global leader in the tire industry with 860.5 billion yen in revenues (approx. 6 billion euro), over 28,000 people around the globe and with operations in more than 120 countries. If you have an entrepreneurial mindset, enjoy taking responsibilities and getting things done in the right way, join us! We are plenty of opportunities to grow and develop in a truly dynamic and easy-going environment.

Are you a numbers wizard with a knack for organization and a passion for making processes smoother than a fresh cup of coffee? Join our Customer Service team as an Accounts Receivable Specialist , where you’ll be the hero behind our billing process for the National Account (NA) and Original Equipment Aftermarket (OEA) Programs.

ABOUT THE JOB :

The Accounts Receivable Specialist is a key position responsible for managing the billing process for the National Account (NA) and Original Equipment Aftermarket (OEA) Programs. They will provide support and guidance on the ERP system (M3) to customer service, sales, IT, and marketing. They should be lean thinking, looking for ways to be more efficient and removing waste from our systems and processes.

KEY RESPONSIBILITIES :

Process work orders for the National Account (NA) and Original Equipment Aftermarket (OEA) Programs (Creating an Invoice to the customer and a credit to the Supplier)
Process address changes, credits, and rebills
Create and maintain a billing statistics report to monitor workflow
Interact with the sales team on work order pricing and special arrangements
Interact with Credit & Control team in researching problems with outstanding invoices and correcting when needed
Interact with the IT team on various issues between the systems used to process work orders
Provide support for customer service, sales and marketing on M3 system. Gain expert knowledge of system, how processes flow through the system and understand its capabilities.
Look for ways to utilize the system more efficiently or improve processes to eliminate waste.
Cross train to be able to create invoices and credits, set up customers in ERP system and perform cash application.
Completes all duties and projects assigned in a timely manner.
Become cross trained in all segments to assist other departments as needed.
All other duties and responsibilities as assigned.

QUALIFICATIONS

Ability to communicate professionally and proficiently through phone and email.

Must be skilled in Microsoft Office with proficiency in Excel.

Must be self-motivated with the ability to work independently or in a team environment.

Must be able to learn new programs and electronic systems quickly.

Strong organizational skills, attention to detail, and the ability to multi-task and follow through are necessary.

Ability

Ability to solve practical problems and deal with a variety of concrete variables and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Must be able to read and interpret documents, write routine updates / reports and correspondence, and speak effectively before groups of customers or employees.

Work Schedule :

Ability to work a weekly schedule consisting of Monday – Friday, however, schedule is subject to change and fluctuate due to company needs.

Must maintain adequate communication with Supervisor regarding unplanned time off and give adequate notice of any scheduled / requested PTO.

EDUCATION and / or EXPERIENCE

1-3 years of Accounts Receivable experience.

Bachelor’s degree in accounting / finance or equivalent related experience equating to 5 years.

Previous experience working in a manufacturing / warehouse environment preferred.

Knowledge of industrial tires preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to communicate clearly and accurately in English in writing or verbally to co-workers, supervisors, customers, and suppliers in person, email, or via telephone.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands may include long periods of sitting and working on a computer.

Must be able to safely lift up to 25 pounds.

Work environment will include office and warehouse settings.

BENEFTS

Medical, Dental, & Vision

401K with Company Match

Company Paid Life Insurance

Vacation

Holiday Calendar

Employee Assistance Program

Volunteer Programs

Employee Referral Program

Professional Development Assistance

If you're ready to make a meaningful impact and grow alongside a dynamic team, seize this opportunity and join us at Yokohama TWS. Apply now and become part of a Company that values collaboration, expertise, productivity, and ownership.

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Accounts Receivable Specialist - Billing

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