IT Digital Product Owner - Fulfillment

Become a part of the Young Living family! Young Living is a universally known, household name that is revered and respected for the countless benefits it brings to humanity. Propelled by the world’s purest essential oils and oil-infused products, along with our passionate commitment to empowering individuals to whole-life wellness, we champion the modern essential oil movement. A global, purpose-driven wellness revolution is underway, and Young Living leads the charge. Working at Young Living Our community of wellness started small in 1993, when  D. Gary Young  and Mary Young developed their first organic herb farming and distillation operation. After establishing Young Living in 1994, the Youngs developed its groundbreaking Seed to Seal® process, which preserves the integrity and potency of essential oils through every step of the production process. We believe every person has the right to wellness. It transcends all and has the power to unite us as members of the same human family striving for the same happiness. It is part of the reason we are passionate about making everyone feel included, welcome, and respected. Regardless of age, race, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, ancestry, protected veteran status, or any other characteristic protected by local law, all are welcome in the Young Living family. Job Description We are seeking a data-driven Digital Product Owner who will be responsible for leading and interfacing with business and end users in the procurement, implementation and development of software for third party logistics (3PL) integrations and other IT solutions. The product owner will serve as the subject-matter expert for the development group that focuses on the Supply Chain of the organization are responsible for managing the execution of products from planning through delivery, including team management, cross-department coordination, budget tracking, and performance. Effective management and reporting of risks and constraints which include, but are not limited to, schedule, resources, cost, quality, dependencies, and other risks. The product owner will communicate requirements, stories, expected outcomes and maintain current products through defects and improvements. Product owners will also work with technical leads to properly integrate or build features and products. These requirements are refined into stories to be consumed by the technical team through Agile practices when necessary. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 1. Partner with the enterprise stakeholders in the product vertical to understand the product roadmap, strategy, and the individual problems that have been decided are worth solving. 10% 2. Create, curate, and communicate the roadmap with consistent market connection and feedback that is consolidated into a prioritized list of initiatives. 10% 3. Collaborate with technical lead to determine the best path forward to realize the product requirements and vision. 10% 4. Create, maintain, and execute product lifecycle work plans and revise as appropriate to meet changing needs and requirements. 10% 5. Coordinate and schedule communication within Digital Product Management, IT Development, third-party teams, and other YL organizations in conjunction with Agile Scrum teams when necessary. 10% 6. Write SQL queries and review dashboards and logs to ensure successful deployment. 5% 7. Identify resource needs or gaps; tracks and assigns as necessary individual tasks and responsibilities. 5% 8. Plan, schedule and manage project timelines in an Agile software development environment. 5% 9. Communicate and manage expectations on product progress within respective verticals to stakeholders. 5% 10. Drive activities to increase adoption of assigned products, such as developing content, tools, and training. 5% 11. Provide support for assigned products by providing needed market and solution information to support marketing programs, events, and business operations. 5% 12. Assess market needs and challenges via focus groups, surveys, interviews and other market research. 5% 13. Serve as the primary interface with stakeholders to define products. 5% 14. Establish a product vision that supports a cohesive customer experience across each product and provides direction for each product roadmap. 5% 15. Solicit business requirements for new features and products to be incorporated into product requirements consumed by the product owner for execution. 5% Additionally for this role: Ensure product quality at all stages of the lifecycle · Improve planning and use risk registers to reduce surprises · Proactively seek out stakeholder and user needs ·Evaluate assigned products to justify business case and identify areas for improvement · Use best practices to make a more efficient organization · Act as liaison to stakeholders and business as needed Competencies Agile Product Owner Certification Data driven Effective Oral and Written Communication Decisive Decision-Making Time Management Visible Ownership Innovation and Mentorship Committed Accountable Training and Development Certified Scrum Product Owner (CSPO) Relationship Management Knowledge, Skills, and Abilities Experience working in an agile development environment. Experience integrating and working with 3PL's Skilled in collecting information from business units and market segments to establish actionable plans to feed a product roadmap. Working knowledge of ERP systems analysis and design. Ability to write T-SQL queries and work with PostgreSQL, Oracle and SQL Server Strong negotiating skills and the ability to build consensus across functional boundaries. Ability to create effective plans and manage diverse and multiple tasks while balancing short and long-term goals. Ability to be a team player with a positive and can-do attitude. Strong time and priority management - ability to identify and focus on critical issues. Ability to handle multiple projects simultaneously. Self-starter, independent thinker, and works well within teams. Robust interpersonal skills, excelling at teamwork and collaboration. Work Environment This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to use manual dexterity to handle, feel, and operate objects, tools, and controls and reach with hands and arms. This individual is frequently required to stand, talk, and hear. Specific vision abilities of this job include close vision and ability to adjust focus. The employee is required to type, file, and lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused. Position Type/Expected Hours of Work This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with an hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand, and telecommuting may be permitted on an individual basis as approved by management. Preferred Education and Experience Bachelor's degree in technology, business or related field from a four-year college or university, three to five years of related experience and/or training, three to five years of experience with Agile methodologies. An equivalent combination of education and experience may be substituted for this requirement. Certified Scrum Product Owner (CSPO). Young Living Essential Oils is an equal opportunity employer. Young Living participates in E-Verify, a service of DHS and SSA to confirm work authorization. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. Additional Code of Conduct Competencies To perform the job successfully, this individual should demonstrate the following competencies: · Attitude – Demonstrate a positive “can do” attitude; show motivation; must be goal oriented and a self-starter; be “solution-minded” rather than “problem-minded” · Work Ethics – Must be dedicated, responsible, hard-working, and a team player · Oral Communication – Speak clearly with customers and employees in all situations; listen and get clarification; respond well to questions; demonstrate positive response to others · Written Communication – Write clearly and informatively; edit work for spelling and grammar; vary writing style to meet needs; able to read and interpret written information · Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration, regardless of their status or position; accept responsibility for own actions; follow through on commitments · Safety and Security – Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly · Attendance, Punctuality, Dependability – Be consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time, follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals Additional information Young Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you’re an active Young Living employee, please apply through Workday. Work for Young Living Essential Oils, a company whose mission is to inspire individuals to lives of wellness, purpose, and abundance! Young Living Essential Oils, founded by Gary Young, is a premier multilevel marketing company in Lehi, Utah. We offer a fast-paced environment in the natural health industry with an excellent benefit package for eligible employees, including health, dental, and life insurance with cafeteria plan, 401(k), generous time off, paid holidays, and free product.