Demo

Customer Service Specialist/Receptionist

Your Home Sold Guaranteed - Team Raj Jaggi
Hicksville, NY Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/24/2025
Job description
  • Meet & greet with visitors, collect their information
  • Follow up daily with all agents who have shown our listings in order to gather feedback
  • Enter all showing data into the contact management system
  • Follow up weekly via telephone with all our sellers to give them feedback from showings and to update them on any change in market conditions
  • Prepare monthly listing feedback reports for agents Prepare CMA’s (comparable market analyses) for any recommended price reductions
  • Update agents weekly on any areas of concern that sellers may have (i.e. reductions, extensions, issues, etc)
  • Schedule and confirm appointments with sellers for all open houses.
  • Make open house schedule every week
  • Track inspections, walkthroughs, closings & following up with pending sales
  • Follow up with buyer clients and collect feedback
  • Solicit Five Star Reviews. Solicit Referrals from Satisfied Customers.
  • Obtain client testimonials (including a photo) and forward to Rainmaker for inclusion in advertising
  • Launch Market Watch Newsletter for all past clients who are remaining within our real estate trading area
  • Generate property inventory list Prepare advertising summary for listings
  • Write and record all hotline scripts
  • Ordering and keeping inventory all office supplies.
  • Attend daily morning meetings
  • Show team spirit in all team activities and take a lead for event planning

Job Type: Full-time


Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Hicksville, NY 11801: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

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