What are the responsibilities and job description for the Customer Service Specialist/Receptionist position at Your Home Sold Guaranteed - Team Raj Jaggi?
Job description
- Meet & greet with visitors, collect their information
- Follow up daily with all agents who have shown our listings in order to gather feedback
- Enter all showing data into the contact management system
- Follow up weekly via telephone with all our sellers to give them feedback from showings and to update them on any change in market conditions
- Prepare monthly listing feedback reports for agents Prepare CMA’s (comparable market analyses) for any recommended price reductions
- Update agents weekly on any areas of concern that sellers may have (i.e. reductions, extensions, issues, etc)
- Schedule and confirm appointments with sellers for all open houses.
- Make open house schedule every week
- Track inspections, walkthroughs, closings & following up with pending sales
- Follow up with buyer clients and collect feedback
- Solicit Five Star Reviews. Solicit Referrals from Satisfied Customers.
- Obtain client testimonials (including a photo) and forward to Rainmaker for inclusion in advertising
- Launch Market Watch Newsletter for all past clients who are remaining within our real estate trading area
- Generate property inventory list Prepare advertising summary for listings
- Write and record all hotline scripts
- Ordering and keeping inventory all office supplies.
- Attend daily morning meetings
- Show team spirit in all team activities and take a lead for event planning
Job Type: Full-time
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Hicksville, NY 11801: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
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