Programs Manager

Position Overview:

YES’ Programs Manager works as an intermediary between YES’ executive leadership team and YES’ frontline direct staff to manage and oversee the implementation of YES’ academic, workforce, violence prevention, and diversion programming. This position is designed to ensure effective program implementation and program compliance with grant-initiated expectations. This position is created to equip coordinators and frontline staff with the tools and resources - through training, supervision, and daily program support - to deliver high quality programming and services for YES’ students and their families. Ultimately, this role is designed to ensure YES’ organization-specific program objectives and goals are successfully achieved.

Position Responsibilities:

YES’ Programs Manager engages in tasks related to direct management and supervision, program development, reporting and evaluation, financial management and compliance, and partnership cultivation. The responsibilities are more clearly defined below:

Direct Management, Training, and Supervision

• Supervise Coordinators of Workforce and Post-Secondary Programming
• Supervise Coordinator of Academic Preparation Programming
• Supervise Coordinator of Diversion Programming
• Supervise Coordinator of Violence Prevention Programming
• Supervise Leaders of Gender-Specific Programming
• Guide program coordinators in effective leadership of programs based on YES’ mission and grant-specific priorities through targeted supervision, coaching, professional development, and staff training
• Conduct meetings with program staff to support program implementation and development
• Oversee job delivery and review performance to ensure sound program management

Program Development

• Manage agency’s portfolio of programs and services
• Ensure programs adhere to outlined curriculums, models, structures, and frameworks to support student learning and behavior outcomes
• Address program implementation needs
• Communicate resource gaps in programs and services to ensure effective implementation

Reporting and Evaluation

• Develop and share internal weekly programming updates
• Compose grant-related outcome reports based on established reporting frequency
• Evaluate and monitor the effectiveness of programs
• Prepare internal quarterly reports reflecting overall program health to increase program impact
• Represent YES at local meetings and speak to program offerings, etc. and report back to team

Program Participation

• Facilitate student and family intakes and onboard new YES Students
• Oversee program recruitment and assess participation inquiries
• Evaluate student engagement and participation in each program and ensure expected metrics are met

Financial and Compliance

• Assist coordinators in identifying resource needs as per their program budgets
• Ensure program objectives (and client needs) are met and align with grant expectations and metrics
• Oversee and audit case management structures for each program to ensure fidelity and quality
• Ensure paperwork complies with external stakeholder expectations
• Review program records and ensure they are maintained, updated, and communicated in an effective reporting structure

Other

• Develop relationships and build partnerships with community and professional leaders to promote and enhance agency
• Leverage and cultivate resources to build YES’ capacity
• Provide support to YES’ Board as a liaison
• Support Executive Director in various projects (presentations, workshops, conferences, and grants)
• Summer program development and implementation
• Support the onboarding process of new employees

Key Performance Indicators:

• Offer weekly programing updates during staff meeting or via email when necessary
• Meet full enrollment goals evidenced by a completed intake and onboarding process
• Conduct weekly supervisory meetings
• Submit quarterly reports including program effectiveness assessments
• Ensure screening of all clients for program suitability
• Recruit and schedule a quality staff team
• Maintain compliant program budgets
• Maintain updated programmatic records
• Achieve grant objectives and reporting obligations
• Submit bi-monthly program status update report template
• Ensure fidelity to curriculum and student outcomes
• Uphold organizational values & community relationships

Skills

• Technology Proficiency (Microsoft Office and in various software)

• Budget and Accounting knowledge

• Facilitation Skills

• Self-direction

• Collaboration Skills

• Exemplary Writing Skills

• Leadership and Management Skills

• Excellent Communication Skills

• Community Outreach Skills

• Curriculum Development

• Program Assessment

Credentials

• Master’s Degrees in related or relevant fields
• 3-5 years of experience in formal supervision of team members, management, performance coaching, strategy implementation, and program assessment/development
• Experience developing programs for youth who experience relevant environmental and social risk factors
• Knowledge of the following program domains: Diversion and Restorative Practices Programming, Academic Preparation Programming, Workforce Development and Post-Secondary Programming, Mentoring and Wellness Programming
• Current Pennsylvania Act 33/34 and FBI Clearances

Application Requirements

Please review our website (www.yespgh.org) and submit your resume, a letter detailing your ability to fulfill the job expectations, and three professional references to dljones@yespgh.org.

Timeline

Role will begin in January as a full-time position (or as soon as the position is filled).

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Pittsburgh, PA 15206 (Required)

Ability to Relocate:

• Pittsburgh, PA 15206: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $70,000