What are the responsibilities and job description for the Security Assistant position at YRCI?
Electronically and manually capture and transmit classifiable fingerprints using fingerprint transmission systems.Skill in operating an Identity Management and Access Control Systems to produce Personal Identity Verification (PIV)-like access credentials.Collect and review documents for pre-employment fingerprint checks; create and maintain records.Obtain and collect documentation for background investigations conducted by the Office of Personnel Management (OPM).Provide excellent customer service and schedule appointments.Initiate, submit, and track requests for re- and post-appointment background investigations using electronic Questionnaires for Investigating Processing (e-QIP).Serve as help desk trouble shooter for e-QIP users.Compile and create spreadsheets using Excel.Create and maintain office correspondence and general filing system.Respond to general inquiries regarding OPM personnel security and suitability program.Order office supplies.Process exit clearances for departing employees and participate in new hire orientation.Ability to use e-QIP to provide user help desk functions; initiate, submit, and track background investigations.Two (2) years of experience in a Security Assistant role. Knowledge of physical and OPM personnel security policy and procedures; security concepts, principles, and practices such as fingerprinting techniques, producing government identity credentials, types of background investigations, general office practices and customer services concepts.Multitask in a fast-paced environment, using state-of-the art fingerprint transmission systems.Excellent customer service skillsKnowledge and experience with Microsoft (MS) Outlook, MS Word, Excel, and online appointment schedulers.Experience with IDMS (Identity Management System) and ServiceNow highly preferred