Thrift Boutique Store Manager

JOB DESCRIPTION—Y’s Buys Thrift Boutique Store Manager

Job Title: Y’s Buys Thrift Boutique Store ManagerReports To: Chief Executive Officer

Salary: $23.00-$24.00/hr ($47,840-$49,920/Year) DOE

Hours: Full-time (40 hours a week)

Benefits package: 12 days of accrued paid annual leave, 12 paid holidays plus 1 floating holiday. Health/Dental/Vision Insurance and retirement benefits.

About the YWCA Bellingham

The YWCA Bellingham is part of a national network of organizations with the shared mission of ending racism, empowering women, and promoting peace, justice, and freedom for all. The YWCA Bellingham offers affordable housing, emergency shelter, case management, economic and personal empowerment programs, and social justice programming.

YWCA Bellingham is a safe, inclusive workplace for all people of all backgrounds and walks of life, and we strongly encourage you to apply if you are from a marginalized or underrepresented group. We don’t believe in a “perfect” candidate. If you believe this is a role that you’ll be excited to work in each day, want to be a part of a supportive team culture, and are excited by the chance to grow in an organization like ours, please apply!

We are committed to fostering a compassionate and flexible culture that models our mission to empower women and eliminate racism. From the Board, to the staff, to our clients, we are dedicated to treating team members with dignity and grace. We are proud to be a learning organization that seeks to understand root causes and systemic solutions in all our work across Bellingham and Whatcom County.

Y’s Buys Thrift Boutique Store Manager Position Summary

The Store Manager oversees the daily activities and plays a crucial role in ensuring the success of Y’s Buys Thrift Boutique. This position will work independently, opening and closing the store, receiving, and processing donations from the community, assist customers in a way that builds store loyalty and will support volunteers. This full-time role is responsible for turnover of clothing between seasons and optimizing sale opportunities. This position supervises one paid part-time employee and many volunteers.

All proceeds from the Y’s Buys Thrift Boutique directly support the YWCA Housing Programs.

Responsibilities and Duties

This is not intended to be an exhaustive list of duties that must be performed in this position.

• Provide leadership and direction to all volunteers and ensure a clear focus on the store’s mission.
• Provide exemplary customer service and resolve customer issues to their overall satisfaction.
• Maintain merchandise in a neat, organized fashion using an inviting visual plan.
• Identify maintenance needs and communicate them with YWCA Property Manager.
• Keep the store clean, organized, and safe.
• Accept donations and administer receipts.

· Identify opportunities for process improvements, then design and implement new systems.

• Carry out directives given by the CEO.
• Work directly with Development Committee, Admin and Marketing Communications Manager, and CEO during coordination of fundraising events.

· Advertise and recruit volunteers for store.

· Work with YWCA Admin Manager to monitor clothing vouchers for the community.

· Work with YWCA Admin & Marketing Communications Manager and Social Media Consultant on Y’s Buys social media presence.

• Must be a self-motivated individual with a high degree of enthusiasm for the job.
• Must be an honest individual with integrity.
• Ability to effectively handle merchandise activities.
• Ability to cope under pressure posed by customers.
• Ability to handle inventory control procedures and product stocking.
• Good communication and interpersonal skills to relate with customers, fellow workers, volunteers, and management effectively.

· Work as a team player, fill in for others as needed.

• Perform other duties as assigned. This position will regularly be called on to assist with various tasks.
• Represent the YWCA at all times.

Qualifications

· Associates degree or equivalent or three years of successful work history.

· Thrift and/or retail experience.

· Ability to work independently and adapt quickly to change.

· Must be a hard worker with a positive attitude;

· Ability to communicate effectively with diverse individuals and groups.

· Must have a Criminal Background Check clear of violent crimes, theft, or crimes against individuals.

· Must be able to climb flights of stairs; lift and carry supplies, and donations typically weighing up to 25 pounds;

· Lived experience and marginalized communities are encouraged to apply.

Skills and Knowledge:

· CPR/First Aid Certified (can obtain once hired).

· Proficient with MS Office and comfortable learning new software.

· Ability to organize, prioritize, and follow through to the completion of tasks.

· Ability to communication effectively verbally and in writing.

· Understand issues of gender and race discrimination, homelessness, and poverty.

· Support the mission and values of the YWCA Bellingham.

· Basic math skills for preparation of deposits.

This job description is not meant to imply that these are the only activities to be performed by the employee holding this position. As the needs of the organization change employees may be required to follow other and sometimes new job-related responsibilities.

In accordance with the Americans with Disabilities Act, it is possible that requirements be modified to accommodate disabled individuals. An individual seeking such accommodation should contact their supervisor.

Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Retirement plan
• Vision insurance

Shift:

• Day shift

Ability to Commute:

• Bellingham, WA 98225 (Required)

Ability to Relocate:

• Bellingham, WA 98225: Relocate before starting work (Required)

Work Location: In person

Salary : $47,840 - $49,920