What are the responsibilities and job description for the Operational Solutions Engineer position at Yzer?
The Solutions Engineer is a trusted advisor who partners with business stakeholders and executives to design a vision and architecture for a solution to a customer / partner business problem. This person will work to balance various aspects of the project from design to implementation. Additionally, they will partner with the team with operational best practices, translate business needs to operational specifications, build proof-of-concept (POCs) and seek to find cost-effective solutions for the organization.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Yzer’s culture is at the core of everything we do so it is very crucial for this candidate to foster trust, collaboration and hold a very high regard for teamwork.
- Location :
- 410 S Ware BLVD Tampa FL 36619
- Pay Scale :
- 105K to $115K
- Shift :
- M-F 8 : 30am to 5 : 30pm
- Position :
- Full Time
- Job Responsibilities :
- Technical support
- Design customized cost solutions in partnership with Operations and Business Integration teams for new business opportunities.
- Research, recommend, and help implement new software or technology solutions that improve operational efficiency.
- Design precise roadmaps to illustrate how business and technology partners can implement the solution to move from current to future business state.
- Problem-solving
- Resolve operational issues and roadblocks that affect daily business operations.
- Develop strategies to address problems or inefficiencies quickly and effectively.
- Collaborate with different teams to resolve customer-facing issues.
- Analyze and improve existing business processes to increase efficiency and reduce costs.
- Assess the business impact that certain operational choices can have and provide guidance to commercial and operational teams
- Reporting
- Gather, interpret, and present operational data to support decision-making.
- Track key performance indicators (KPIs) and suggest improvements.
- Create and maintain performance dashboards and reports for upper management
- Translate business needs to operational specifications.
- Provide updates to stakeholders on product development processes, costs and budgets.
- Product demonstrations
- Create product demos and proof of concepts to demonstrate how solutions can accelerate a client's business strategy.
- Work with stakeholders across teams to ensure the requirements of potential customers are met through customized feature requests and monitor progress.
- Qualifications :
- Systems integration and architecture design
- have the foresight to build systems that meet current requirements and are adaptable to future business and technological needs.
- DevOps and automation skills
- Use automation tools and methodologies to simplify development, deployment, and maintenance processes that can speed up product-time-to-market and increase operational reliability.
- Project management and Agile practices :
- Prioritizing tasks, managing project timelines, and coordinating cross-functional teams.
- Attention to detail :
- Detail-oriented toy correctly convey clients’ needs to other departments’ and guide these stakeholders to create the right solutions.
- Teamwork :
- Work with key stakeholders to help meet customers’ demands and collaborate effectively as a team.
- Skills :
- Strong strategic thinking and problem-solving capabilities.
- Excellent team management skills, with the ability to influence and drive results in a dynamic environment.
- Exceptional communication and interpersonal skills, with the ability to engage and align diverse stakeholders.
- Deep understanding of business processes, financial management, and risk mitigation.
- Proficiency in project management tools and methodologies.
- Physical Requirements / Work Environment
The work environment and physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Yzer is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Job Type : Full-time
Pay : $105,000.00 - $120,000.00 per year
Benefits :Schedule :
Work Location : In person
Salary : $105,000 - $120,000
