What are the responsibilities and job description for the Embassy Suites Airport - AM Breakfast Attendant position at Zachry Hotels?
ABOUT US
At Zachry Hotels, we are passionate about hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make:
Every Person Matters
Together We Can Do Great Things
This Is More Than a Job
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Job Purpose:
To set and clear restaurant tables; stock all service stations and assist food servers with table service to ensure total guest satisfaction.
Job Responsibilities:
- Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
- Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Assist with guest satisfaction.
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
- Maintains open line of communication between appropriate departments.
- Other duties as assigned.
Job Skills:
- Knowledge of the appropriate table setting and service ware.
- Ability to count silverware and service ware so wait staff have ample supply.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Ability to stand, walk and continuously perform essential job functions on a variety of shifts, for extended periods of time.
- Ability to listen, and communicate effectively.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Ability to push/pull cart/ table weighing up to 150 lbs.; grasp, lift to waist and carry items weighing up to 50 lbs.
Qualifications Standards
Education:
High school graduate or equivalent preferred.
Experience:
Prior hospitality experience preferred.
License/Certificates:
State licensed alcoholic beverage certification and state food handlers certification required.
Zachry Hospitality offers an industry leading benefits package for our Team Members including:
- Medical, Dental and Vision Insurance
- Life Insurance
- 401k
- Paid Leave
- Employee Assistance Program
- Paid Time Off Program
- Hotel Discount Program
- And Many More
Phone: 210.270.0772
Equal Opportunity Employer, including disabled and veterans.
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