What are the responsibilities and job description for the Embassy Suites Airport - Houseperson position at Zachry Hotels?
About Us:
At Zachry Hospitality, we are passionate about hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make:
Every Person Matters
Together We Can Do Great Things
This Is More Than a Job
Benefits:
- Company paid short-term and long-term disability.
- Medical, dental and vision insurance
- Fidelity 401K retirement plan with employer matching up to 6% of contribution
- Hilton Hotel Travel Discount Program
- Paid Time Off (PTO)
- Free Meal
- Free annual VIA bus pass
- Incentive Bonus
- Referral Bonus Incentive Program
- Team Member Assistance Program
Job Purpose:
To assure cleanliness of the guest floor corridors, foyers, stairwells, and public vending areas, and assists room attendants as required.
Job Responsibilities:
- Empties room attendant carts of soiled linen and trash.
- Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
- Clean, dust and remove spots from corridor walls and doors.
- Obtain amenities and supplies for room attendants.
- Flip mattresses and move furniture as needed or directed by supervisory management.
- Removes trash and linen from guestrooms as directed by supervisory management.
- Expedites special guest requests, such as extra towels, blankets, or pillows.
- Other duties as assigned.
Job Skills:
- Ability to lift, reach, bend, stoop, stand and walk continuously, climbs stairs, and push or pull heavy equipment.
- Ability to listen, and communicate effectively.
- Ability to comprehend and follow instructions as assigned by supervising management
- Basic ability to comprehend (verbal and written) English language sufficient to understand and communicate information to include safety and security procedures.
- Ability to provide clear direction, instruction and guidance to guests and team members.
- Ability to lift equipment, supplies or furniture weighing up to 50 lbs.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Ability to organize and prioritize work, and meet deadlines.
- Knowledge of chemical, cleaning agents, and operation of various cleaning equipment.
- Ability to extend arms, scrub, bend, stoop, and stand and walk public areas for extended periods of time.
Qualifications Standards
Education:
High school graduate or equivalent preferred.
Experience:
No prior experience required. Prior hospitality experience preferred.
License/Certificates:
N/A
