What are the responsibilities and job description for the Associate Manager- Revenue Analytics position at ZALORA SOUTH EAST ASIA PTE LTD?
Description
Revenue Analytics is one of the pillars of the Revenue Office, together with Merchandising & E-Distribution, Campaign Management, CRM, and Growth Hacking & Payments. The team collaborates with all the teams within the function and ensures that every sub-department’s output is consistent with the overall growth objectives of the company. This includes tools and process creation around how data will be used, and application of advanced analytics and data science in business scenarios, to unlock new profitable opportunities. We also drive strategic discussions by aligning performance measurements, setting actionable targets for operational teams and ensuring accuracy of forecast models.
As an Associate Manager under Revenue Analytics, you are expected to be both a solid independent contributor and team player, taking ownership of analytics for different functions across the organization, and actively collaborating to drive projects that support the growth and profitability of ZALORA.
Key Responsibilities:
- Drive the full lifecycle and taking ownership of Analytics projects: from identifying opportunity gaps, proposing the methodology, and driving business analysis to validate hypothesis and support decision making
- Initiate and lead cross-functional projects primarily involving but not limited to Operations, drive analysis with the goals of optimising NMV to PC3
- Develop ideas and solutions to address customer lifecycle challenges
- Department OKRs - NMV achievement, growth achievement, PC1 to PC3 achievement, active base management and churn management
The ZALORA Story
ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia and Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA Group’s localized sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.
