Demo

Project Advisor- Residential Construction Sales

Zephyr Connects
West Chester, PA Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/15/2025

COCOON Project Advisor - Residential Construction Sales

Are you skilled at building relationships and guiding customers through the sales process? Are you interested in connecting with homeowners, understanding their visions, and helping make their dreams a reality? Are you motivated by the challenge of turning leads into long-term customers through exceptional service and trust-building?

If so, we want to talk to you!

Who We Are

At COCOON, our mission is to reimagine the remodeling experience for our customers, creating a seamless and inspiring process that transforms not only spaces but lives. Based in West Chester, PA, our team is over 50 strong—creative designers, skilled craftsmen, and dedicated administrators. As we grow, we’re looking for a Project Advisor to guide customers through each stage of their home remodel, helping us bring their visions to life.

Summary of Responsibilities

As a Project Advisor, you’ll play a crucial role in delivering our signature experience to every customer. You’ll work directly with homeowners, designers, and architectural designers to ensure each project aligns with our high standards and exceeds our customers’ expectations.

Essential Functions

  • Conduct initial phone calls with prospective customers and qualify leads who best fit our process
  • Host in-person meetings to discuss project details and explain our approach
  • Review preliminary project estimates with customers, guiding them through each phase
  • Prepare and maintain detailed documents throughout the design and development process
  • Collaborate with COCOON architectural designers and team members during surveys and design meetings
  • Oversee construction estimate updates and contract preparation as projects progress
  • Lead final contract meetings, ensuring customers have a simple and easy transition into production

Education, Experience, and Skills Required

  • Highly organized and able to manage time independently
  • Skilled communicator who can foster positive customer relationships
  • Proficient with technology (Buildertrend, Monday.com, CRM, MO365)
  • Holds honesty, integrity, and humility in high regard—willing to learn, grow, and admit mistakes
  • Takes pride in developing solutions that go beyond customer expectations
  • Compensation

  • 80,000 base salary with significant earning potential through commissions
  • 401(K) Plan with company match
  • Health and Dental Insurance
  • Short-Term Disability coverage
  • Generous Paid Time Off and Paid Holidays
  • Access to company vehicle
  • Company-sponsored events and a culture of inspiration and growth
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