What are the responsibilities and job description for the Technical Writer / Documentation Specialist - Hybrid Role - LOCALS ONLY position at Zillion Technologies, Inc.?
US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY
NO THIRD PARTIES PLS
THIS IS A DIRECT CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Reach Saakshi Sahni - 703-955-1070
Email: saakshi(at)zilliontechnologies(dot)com // 7039551070
Documentation Specialist / Technical Writer
Duration: Long Term Ongoing Project with NO end Date
Direct banking Client
Rate : $$ BEST RATES $$
Hybrid - 2 Days a week in Pensacola, FL // 3 days fully remote
US CITIZENS / Green Card Holders / EAD Green card ONLY
Job Description:
To support the business by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and Systems. Works under limited supervision. Uses moderate discretion to modify work practices/processes. Serves as subject matter expert for many business functions, systems, policies, and/or procedures
• Collaborate in the research, analyze, develop, and maintain comprehensive documentation, including user guides, SOPs, API documentation, and technical specifications.
• Collaborate and build strong relationships with cross-functional teams to gather information and understand product functionalities.
• Collaborate in the implementation and maintenance of documentation standards and best practices.
• Collaborate with implementation and coordination of knowledge management activities/processes to include content analysis, document management, data capture, and customer reporting.
• Collaborate in managing multiple documentation projects ensuring timely delivery.
• Create dynamic references and support tools that reinforce training, increase efficiency, and help produce error-free work
• Create original designs for product demonstrations, quick reference guides, fact sheets, executive presentations
• Recommend strategy for SOP and Resource Materials
• Ensure clear, concise, and effective communication of material
• Experience in composing correspondence that adheres to grammar and writing style and standards
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Experience in researching, compiling, and documenting data, business processes, and workflow
• Experience in working and participating in cross-functional, multi-dimensional teams and projects
Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070
Thanks,
Saakshi Sahni
Zillion Technologies Inc.
Director - Talent Acquisition
Email: saakshi(at)zilliontechnologies(dot)com // 703-955-1070
