Legal Service Specialist

Job Description

Description-

• Position- Legal Senior Service Specialist
• Specialty- Legal Senior Service Specialist
• Location- Saint Louis,, MO
• Shift- Monday to Friday 09:00 AM to 06:00 PM
• Duration- 17 Weeks

Requirements-

• Requires high school diploma or GED and1-2 years of related work experience.
• Minimum of 2 years experience in legal industry is highly desired.
• ABILITY TO PROVIDE AN EXCELLENT CUSTOMER EXPERIENCE, UTILIZING STRONG CUSTOMER SERVICE, PERSONAL AND COMMUNICATION SKILLS.
• Some related copy job experience is preferred.
• May require valid driver’s license and minimum levels of auto insurance coverage per Client.
• Working knowledge of copier and other related equipment and repair is preferred.
• Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow.
• Requires knowledge and understanding of shipping/receiving procedures.
• Basis electronics knowledge is preferred.
• Possesses ability to work independently and flexibly to complete projects.
• Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
• Possesses ability to comprehend instructions concerning mail delivery.
• Possesses troubleshooting and problem solving skills.
• Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
• Possesses excellent customer relations skills and excellent verbal communication skills.

Responsibilities-

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• Operate high-volume duplicating equipment and perform binding, finishing, and quality control tasks.
• Handle, process, and ensure the confidentiality of sensitive legal documents.
• Perform scanning, file conversion, file naming, and Optical Character Recognition (OCR) for keyword searches.
• Manage Tables of Contents (TOC) and ensure accurate file formatting for printing and electronic files.
• Conduct daily inspections of copier equipment; troubleshoot and clear paper jams, coordinating with technicians for repairs as needed.
• Sort, distribute, and handle incoming/outgoing mail, faxes, and packages, applying postage as required.
• Utilize various equipment, including shrink-wrap machines, paper cutters, joggers, and postage meters, to complete tasks.
• Provide professional support to executive-level clients, including legal secretaries, paralegals, and attorneys.
• Answer customer inquiries about job requests, status updates, and feasibility.
• Maintain records, inventory, and billing logs for supplies and services.
• Set up and prepare meeting and conference rooms; assist with building occupant moves and light maintenance duties.
• Ensure convenience copier areas are neat, stocked, and operational.
• Coordinate off-site projects and manage communication with vendors.
• Perform occasional cleaning duties and respond to off-hour emergencies as needed.
• Demonstrate flexibility, accuracy, and professionalism while working under tight deadlines.

Job Types: Full-time, Contract

Pay: $18.00 per hour

Expected hours: 40 per week

Schedule:

• Day shift

Ability to Commute:

• St. Louis, MO 63102 (Required)

Ability to Relocate:

• St. Louis, MO 63102: Relocate before starting work (Required)

Work Location: In person

Salary : $18