What are the responsibilities and job description for the Seasonal Kids Kingdom Lead Zooterpreter position at Zoological Society?
Position Title: Seasonal Kids Kingdom Lead Zooterpreter
Department: Conservation Education
Reports To: Interpretation Manager
FLSA Status: Hourly, Non-Exempt
Purpose:
Acting as a shift leader, this position assists the Interpretation Manager with the day-to-day operations of Kids Kingdom and the oversight of seasonal Kids Kingdom interpreters.
Essential Job Functions:
- Oversee daily seasonal interpreter job responsibilities are completed to a high standard, including morning cleaning and sweeping, refilling hand sanitizers, proper yard staffing and rotation, closing procedures, proper biofact/prop storage, and end of day checklists.
- Lead by example with guest engagement, presenting animals, biofacts, and/or props with a friendly, approachable, and informative demeanor.
- Facilitate communication between Education managers, fellow interpreters, and keeper staff.
- Assists in training new employees.
- Schedule and supervise seasonal interpreters when required.
- Gives breaks to interpreters.
- Assists with all emergency response protocols.
- Inspect Kids Kingdom areas for safety items on a daily basis and report issues in a timely manner.
Other Functions:
- Performs all other duties as assigned and directed.
Performance Factors:
- Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate and thorough manner and is conscientious about assignments.
- Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Zoological Society.
- Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Zoological Society. Exhibits a professional manner in dealing with others, and works to maintain constructive working relationships.
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Provides excellent customer service in the areas of guest relations and park beautification:
- Answers visitor inquiries or finds someone who can;
- Is knowledgeable of location of exhibits, restrooms, concessions, rentals, etc.
- Disposes of litter and waste throughout the park and zoo facilities.
Education/Experience/Knowledge/Skills:
Position requires a high school education or equivalent a bachelor’s degree is preferred, along with proficiency in Microsoft software. Eligible applicants will have worked as a Kids Kingdom attendant for a minimum of one full season and have been an employee in good standing. Strong knowledge of zoo protocols regarding first aid, lost and found, code orange, etc. is required. Strong organizational and time management skills, as well as being an effective communicator, is required.
Physical Requirements:
Position is primarily located outdoors, especially in the peak season. Candidate must have the ability to work in an outdoor area involving uneven or slippery surfaces. Position is physical and requires the ability to walk, stand, stoop, bend, squat, push, pull, carry and lift up to 50 lbs. This list is not inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position required to work evenings, weekends and holidays. Must possess a valid driver’s license.
