What are the responsibilities and job description for the Customer Support Expert position at Zoomlion Heavy Industry NA, Inc.?
**Responsibilities:**
- Provide Technical Support: Offer expert advice on equipment installation, commissioning, repair, and maintenance.
- Develop Customer Training Plans: Create customized training programs to enhance equipment usage efficiency and technical staff operational skills.
- Analyze Problems: Investigate equipment malfunctions, suggest improvements, and communicate findings to relevant departments.
Benefits:
- Competitive salary and performance bonuses.
- Comprehensive career training and development opportunities.
- A collaborative team environment with clear paths for advancement.