What are the responsibilities and job description for the Senior Technical Program Manager position at Zscaler?
Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world's cloud security leader.
We are looking for an experienced Senior Technical Program Manager to join our IT Strategy & Planning team. You will be based hybrid in San Jose, California and will go into the office 3 days per week. Reporting to the Manager of Program Management, you’ll be responsible of:
- Lead the planning, execution and delivery of complex technical projects related to Infrastructure and Operations; manage portfolio and ensure projects are completed on time, within scope and in alignment with business objectives and goals
- Collaborate with key business stakeholders, IT teams and external partners to ensure seamless integration and alignment of technology initiatives
- Facilitate effective communication and coordination with key stakeholders, cross-functional teams; track performance against agreed upon commitments, managing issues and risks to ensure project timelines and objectives are met
- Create project documentation, including executive level communications, dashboards, project plans and status reports. Keep stakeholders informed about project progress, milestones, and potential risks.
- Adept at building strong working relationships and quickly establishing credibility across an organization, maintaining a high level of professionalism
What We’re Looking for (Minimum Qualifications)
- 5 years of experience as a Technical Program Manager, with a strong focus on infrastructure, operations and security, understanding of infrastructure technologies, zero trust architecture, cloud platforms, networking and security
- Proven track record of successfully delivering complex technical projects on time and within scope
- Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.
- Excellent communication and presentation skills, capable of conveying technical concepts to non-technical stakeholders and key executives.
- Proficiency in project management tools and methodologies, PMI, Agile, Scrum, Kanban and Jira
What Will Make You Stand Out (Preferred Qualifications)
- Bachelor's degree in Information Technology, Computer Science or related field or equivalent work experience
- Strong analytical and problem-solving abilities, with a focus on delivering high-quality results in a fast-paced environment
- Problem-solving mindset with the ability to identify, analyze, and resolve project-related issues.
#LI-IA1 #LI-Hybrid
