What are the responsibilities and job description for the Warranty Administrator position at ZT Automotive Group?
Title: Automotive Warranty Administrator
The Warranty Administrator contributes to the success of the entire dealership by being responsible for all processes involving warranty claims. The ideal Warranty administrator is organized, detail-oriented and capable of working individually in a fast-paced environment to process warranty claims to the manufacturers.
ZT Automotive Group
Warranty Administrator Responsibilities:
- Processes warranty claims on a timely basis and with accuracy
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by manufacturer
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Review all warranty receivable schedules to ensure payment within 30 days
- Follows up on payment of outstanding claims.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Maintains a professional appearance and a neat work area.
- Performs other duties as assigned.
Warranty Administrator Qualifications:
- 3 years of automotive warrant admin experience at a dealership.
- Proficient computer skills (Including Microsoft Word, Excel, Outlook.)
- Prior experience with CDK database systems is preferred.
- Process driven, motivated and have outstanding attention to detail.
- Ability to follow strict process and policy procedures and to work independently, as well as in a team.
- Communication Proficiency, listening, speaking, and writing effectively
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- No nights
Work Location: In person
Salary : $50,000 - $65,000