Warranty Administrator

Title: Automotive Warranty Administrator

The Warranty Administrator contributes to the success of the entire dealership by being responsible for all processes involving warranty claims. The ideal Warranty administrator is organized, detail-oriented and capable of working individually in a fast-paced environment to process warranty claims to the manufacturers.

ZT Automotive Group

Warranty Administrator Responsibilities:

• Processes warranty claims on a timely basis and with accuracy

• Processes all warranty paperwork to ensure proper documentation.

• Verifies criteria required by manufacturer

• Reconciles all warranty receivables with payments through the appropriate accounting schedule.

• Posts credits.

• Resubmits all rejected claims promptly or receives authorization to write them off.

• Review all warranty receivable schedules to ensure payment within 30 days

• Follows up on payment of outstanding claims.

• Files and maintains all service records as required by the warrantor.

• Keeps informed of all factory recalls and bulletins.

• Assists with any clerical needs as directed by the fixed operations manager or the controller.

• Maintains a professional appearance and a neat work area.

• Performs other duties as assigned.

Warranty Administrator Qualifications:

• 3 years of automotive warrant admin experience at a dealership.

• Proficient computer skills (Including Microsoft Word, Excel, Outlook.)

• Prior experience with CDK database systems is preferred.

• Process driven, motivated and have outstanding attention to detail.

• Ability to follow strict process and policy procedures and to work independently, as well as in a team.

• Communication Proficiency, listening, speaking, and writing effectively

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• No nights

Work Location: In person

Salary : $50,000 - $65,000