What are the responsibilities and job description for the Warranty Sales Administrator position at D&M Auto Leasing?
Warranty Sales Administrator
D&M Leasing, the nation's premier consumer car leasing company, is seeking an experienced and driven Warranty Sales Administrator to join our team in Houston. With over 47 years of industry expertise, we pride ourselves on delivering unparalleled service and solutions to our clients.
About Us:
- Established in 1977, D&M Leasing has emerged as the largest and highest-rated consumer car leasing company in America.
- We boast a portfolio of over a billion dollars worth of vehicles on the road today and have served over 50,000 satisfied customers.
- Over seventy percent of our business stems from repeat and referred clientele, a testament to our commitment to customer satisfaction.
· Contact existing customers to offer additional warranties and other products.
- Establish and build positive relationships with the designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business.
- Review every warranty sold for proper completion, accuracy, and legibility according to the applicable policies and D&M procedures.
- Review all returned and/or canceled warranty claims and prepare to send them to the appropriate office.
- Provide a weekly report to your manager regarding all service contracts sold Strong ability to work under pressure and meet deadlines.
-Additional administrative duties, including front desk coverage when needed for short periods of time.
- Work from our offices at Southwest Freeway and Newcastle Monday through Friday, 8:30 am to 6 pm, and every other Saturday, 9 am to 2 pm.
- Hourly plus commission.
What makes you the ideal candidate:
- Experience working in a car dealership.
- Desire and ability for a career position that is involved in sales and administration.
- Ability to work with the inside sales team, contacting customers after they lease a vehicle and selling them additional warranties and other products over the phone.
- Detailed, quick thinking, and able to handle multiple projects all the time.
-Strong customer service skills and excellent communication ability on the phone.
Pay: $35,000.00 - $50,000.00 per year
Benefits:
401(k)
Dental Insurance
Disability insurance
Health insurance
Life insurance
Vision insurance
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Salary : $35,000 - $50,000
