Are you organized with a structured approach?
Do you consider yourself to be a patient and cooperative team player?
Do you enjoy working as a team and thrive on collaboration?
If so, this position may be the perfect fit for you!
We are looking for someone with a service-oriented mindset who genuinely enjoys providing exceptional support to their clients!
POSITION SUMMARY
The Loan Processing Associate is responsible for providing quality customer service while processing loans through closing. The Loan Processing Associate will quarterback communication with clients, borrowers, government entities and other third parties (e.g., insurance agents, attorneys, CPA's etc.), exercising discretion and judgment. This position includes required participation in and contribution to weekly departmental and pipeline meetings.
ESSENTIAL FUNCTIONS & BASIC DUTIES
•Exhibit a detailed understanding, application and adherence to Loan Processing policies and procedures. Oversee and ensure policies and procedures are being followed in compliance with regulatory and company guidelines.
•Distribute, collect, and review loan application processing checklist to obtain SBA Authorization and loan closing.
•Exhibit in-depth understanding of SBA rules/regulations and develop an ability to utilize this knowledge to independently create unique solutions and thoughtful structures.
•Manage critical relationships with borrowers, financial intermediaries, lenders, Windsor management and the SBA throughout the loan lifecycle using effective communication with a high attention to detail.
•Distribution of Loan Application Processing Checklist
•Collection of all Loan Application Processing Checklist documentation
•Preparation of an accurate and comprehensive application package
•Submit signed packages to SBA via upload portal online
•Submit of 4506-C to the IRS and complete tax verifications upon return
•Order and review any necessary third-party reports as needed
ADDITIONAL RESPONSIBILITIES
•Adheres specifically to all company policies and procedures, Federal and State regulations, and laws.
•Has responsibility for following regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering or other unlawful activities.
•Performs other duties as required.
Requirements
Required Education :
Bachelor's Degree or equivalent related work experience.
Required Knowledge:
•A working knowledge of commercial credit principles and pertinent laws is preferred.
•Knowledge of computer systems as they relate to lending activities, including Microsoft Office Suite to include Word, Excel and Outlook is a must.
•Experience with SBA rules/regulations preferred.
Required Experience:
•1-2years related experience in administration, finance or similar industry.
•Experience managing multiple tasks while delivering highest levels of customer service with minimal supervision.
•Experience with loan processing and loan closings preferred, but not required.
Required Skills:
•Advanced or expert level Excel skills required.
•Strong math and analytical skills.
•Excellent written and verbal communication skills.
•Ability to prioritize and meet deadlines.
Physical Demands/Work Environment Requirements :
Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must be able to sit or stand. Must have the ability to work the hours needed to fulfill the essential functions of the position.
Mental Demands:
Strong analytical skills and data-driven tactics are needed to contribute to increased results-oriented experimentations, measurements, and rapid implementation when striving for operational efficiency. The ability to interact well with others in a variety of working environments or conditions. The ability to demonstrate emotional control. The ability to demonstrate strong conflict resolution strategies, regarding both customer satisfaction as well as employee relations. Must have the ability to make decisions and exercise discretion when necessary.