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Prevail Bank is Hiring an Universal Banker Near Medford, WI
Job Description
- 401(k) matching
- Health insurance
- Opportunity for advancement
This position will also be responsible for completing sales activities to help attract new customers. These duties will include originating letters to be sent to customers and prospects, soliciting banking relationships, developing prospect lists, and other tasks as requested by the Branch Manager.
Duties and Responsibilities Deposit Accounts:
- Assist walk-in customers with their new account needs. This will include checking, savings, certificates, and IRAs as a backup to Relationship Banker. Understand the various products the bank offers and is able to explain the value of those products to customers.
- Assist walk-in and phone customers with problems or service issues related to their account(s).
- Responsibilities will include sales, cross-selling and referring customers and prospects to bank accounts. Goals will be set for production in these areas.
- Assist with product promotions as the bank introduces various promotions throughout the year.
- As needed, will contact customers by phone to ask for account relationships.
- Perform paying and receiving functions for customers. This will include deposits, withdrawals, transfers. Additionally, the Universal Banker may sell cashier checks, money orders, gift cards, and help customers with additional related services.
- Understand and comply with the related laws and compliance regulations that pertain to teller duties. Examples include bank secrecy act, privacy, and funds availability policy.
- Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered.
- Support customers with maintenance questions concerning their accounts. This will include address changes, check orders and the like.
- Understands the importance of electronic delivery. Fully understands, utilizes, encourages and sells these products.
- Must feel comfortable using the online and mobile banking products and the ability to trouble shoot common questions and concerns.
- Support the overall sales effort. Direct sales goals may be established by management for such items as debit cards, direct deposit, automated banking, or referrals for other bank products.
- Assist with individual sales goals.
- Participate as part of various retail product campaigns the bank initiates.
- Will be aware of overall bank product offering to be able to refer customers to appropriate departments within the bank for service.
- As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.
- Active involvement in the community.
- Follow procedures and policies that ensure compliance with not only Bank policies and procedures, but also all applicable federal and state banking regulatory agency policies.
- Comply with bank standards for attendance and hours of work.
Education/Experience:
High School diploma or equivalent. Two-three years customer service or teller experience. This job requires skills needed in a typical office environment. This includes computer skills, communication skills, as well as utilization of office equipment. Must have the dexterity to count money.
Skills and Abilities: Adaptability:
- Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations.
- Regard for important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
- Must embrace change and see change as opportunity. Must be willing to express and support management's ideas to affected staff.
- Respond sensitively to the needs and priorities of the customer; recognize and take appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty.
- The ability to express thoughts and ideas in a clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff.
- Project a positive image of the bank to all internal and external customers.
- The potential to understand and effectively apply selling techniques to open, develop and close a sale; must be able to create interest in a product and actively cross-sell other products and services.
- An overall understanding of bank products. This includes online, mobile, and electronic delivery products.
- Ability to effectively manage ones time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.
- Must view oneself as part of an overall team. This includes supporting others throughout the entire bank to achieve the overall goals of the bank.
Travel: Valid drivers license required for travel to Bank offices, training sessions, customer meetings, Bank and community meetings, etc.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.
Job Summary
Full Time
$28k-34k (estimate)
06/26/2024
07/11/2024
prevail.bank
MEDFORD, WI
25 - 50
1934
THOMAS LINDOW
$10M - $50M
Banking
Related Companies
About Prevail Bank
Welcome to Prevail Bank. We are the product of Time Federal Savings Bank and River Cities Bank. Weve brought the best of both banks together into one. This is where pride resides, this is Prevail Bank. Member FDIC, Equal Housing Lender. To read our social media disclosures: https://www.prevail.bank/social-media-disclosures
The following is the career advancement route for Universal Banker positions, which can be used as a reference in future career path planning. As an Universal Banker, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal Banker. You can explore the career advancement for an Universal Banker below and select your interested title to get hiring information.
If you are interested in becoming an Universal Banker, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Universal Banker for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Universal Banker job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Universal Banker jobs
Universal bankers should be comfortable executing marketing and sales techniques when the opportunity arises.
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Training Online Training For Bankers American Bankers Association.
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Creating an Atmosphere of Positive Evolution.
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Develop goals/action plans to enhance Customer Service, Banker and Teller skill sets.
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Attention to detail, problem solving, and the ability to be pro-active.
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Step 3: View the best colleges and universities for Universal Banker.
