1 Kingsgate Logistics Job near me
Kingsgate Logistics is Hiring a Customer Support Specialist Near West Chester, OH
Requirements
- Coordinates servicing Kingsgate Logistics’ clients by scheduling pickups/deliveries, communications of various nature regarding status of orders.
- Data entry, usage of various technologies such as AI or outside customer/vendor portals for arranging shipments.
- Handles a high volume of calls/emails from our customer/vendors.
- Creates a close relationship with our customer/vendors.
- Help to resolve issues for customer/vendors.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
- Ensures proper data entry and systems management to support to the various systems (order entry, routing & dispatching, and/or traffic coordination).
- Updates job knowledge by participating in educational opportunities.
- Other duties as assigned.
Job Summary
Full Time
Transportation
$43k-53k (estimate)
01/05/2024
08/05/2024
kingsgatelogistics.com
WEST CHESTER, OH
50 - 100
1986
AMY BARNETT
<$5M
Transportation
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The job skills required for Customer Support Specialist include Scheduling, Customer Support, Data Entry, Coordination, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They are also responsible for conducting surveys on the products or services and communicating customer feedback.
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A Customer Support Specialist will also replace products or process payment refunds as needed.
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They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Ensure that customers understand the resolution and provide on-going education to customers.
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Compile and analyze customer requirements to give the best advice and resolve their query.
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Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.
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