Revenue Assurance Specialist - Hybrid

Sangoma's value proposition is audaciously simple, our solution is highly scalable, and our service reliability is unparalleled. Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market, which includes UCaaS, Collaboration, Video, Contact Center, Virtualization, Access Controls, and Trunking. Our continued product innovation drives excellent customer experiences. We're seeking a dynamic Revenue Assurance Specialist to join our team. This role requires exceptional multitasking abilities and a knack for managing diverse tasks across various departments within tight deadlines.

Overview: As a Revenue Assurance Specialist, you'll play a pivotal role in our Accounting/Finance team, ensuring the precision of all Cost of Goods Sold (COGS) invoices and expenditures. Your primary focus will be on meticulously reviewing and analyzing invoices to detect pricing inconsistencies, potential discrepancies, and vendor account irregularities.

Your Role:

• Utilize third-party auditing software with internal inventory systems to validate vendor billing accuracy, diligently identifying invoice anomalies, errors, and discrepancies.
• Navigate through defined workflow processes to approve vendor invoices, conduct thorough inventory validations and exception analyses, and escalate disputes when necessary.
• Enter invoices for exceptions and new accounts until automation of the account becomes feasible.
• Harness data from multiple platforms to generate insightful reports and execute inventory reconciliations.
• Verify vendor invoice compliance with contractual terms, fee schedules, and other formal agreements, promptly addressing pricing errors with vendors.
• Collaborate with cross-functional teams to conduct root cause analyses and resolve financial-related issues efficiently.
• Assist in the month-end close process, conduct account reconciliations, and engage in other general ledger activities as required.
• Undertake additional duties and responsibilities as assigned by management.

Your Background:

• Possess a minimum of two years of experience as a revenue assurance specialist.
• Previous experience in accounts payable, billing, auditing, or related fields is advantageous.
• Familiarity with MHC/Contact Telecom - Billing Data Analyzer (BDA), Omnia/Oasis, and NetSuite is preferred.
• While a Bachelor's Degree in Business, Finance, Accounting, or a related field is preferred, it's not mandatory.

What We Offer:

• Full Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period.
• Matching 401K program - 100% match on 4%.
• Flexible Time Off & Company Holidays.
• Entrepreneurial work environment partnered with high-growth career opportunities.

Are you ready to directly impact the company and be rewarded for your performance? Are you prepared to take on a new challenge?

Must be authorized to work in the United States full-time for any employer. No agencies or third-party resumes, please.
Sangoma is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.