A successful Operations Manager shall drive the planning and overall execution within an assigned region by establishing strong, positive relationships with key cross functional groups. This position shall recommend strategies for improvement throughout different departments as well as identify, plan, and develop strategies and processes for the day-to-day operations of ?the ?business to ensure the operational needs and goals of a company are met. At a minimum, the position requires a good working knowledge of the telecommunications industry; ability to use a computer and other office related equipment; familiarity with aerial lift devices, utility lines/poles, and various other telecommunications construction equipment, and the functionality of each; ability to read, understand, interpret, input, and analyze data.
In order to perform this job, you must demonstrate, either by training or experience:

• self-disciplined & motivated, and one that strives for continuous improvement across all operational functions;
• the ability to work safely, with or without supervision;
• the ability to coordinate, assist, and provide general guidance of the activities of others;
• the ability to read understand, interpret, input, and analyze data with a high degree of accuracy and completeness;
• the ability to work with internal and external (field office customers in a professional, courteous manner;
• the ability to assist and drive field offices to hit critical cut-off periods, week/month-end, to ensure proper accounting;
• the ability to understand workload and determine the priority of duties;
• the ability to be critical of the way things are done, ultimately not afraid to ask questions;
• the ability to function effectively in an occasional high-stress environment;

Responsibilities:

• Supervise, develop, and provide leadership to employees and supervisors of an assigned area, department, or project(s).
• Review tasks and reports to ensure accuracy, completeness, and compliance.
• Develop processes to ensure completion of tasks in support of an assigned area, department, or project(s).
• Communicate with employees, contractors, vendors, and/or customers to assist an assigned area, department, or project(s).

• Bachelor's Degree in a related field or 5 years of related work experience.
• Previous supervisory and/or managerial experience.
• Project management skills including planning, organizing, and coordinating tasks.
• Authorized to work in the United States.
• Successful completion of pre-employment drug screen, background, and motor vehicle record check.

What you'll get

• Employee Assistance Program (EAP) at no additional cost
• Medical Plans
• Including:
• Telehealth
• Surgery Plus
• Mental Health Care
• Prescription Plans
• PPO and HD options
• Dental and Vision Plans
• Flexible Spending Accounts and self-contributed HAS
• Education/Tuition Reimbursement
• Short and Long Term Disability
• Provided Life Insurance and AD&D
• 401k Retirement Savings w/ Company Match
• Stock Purchase Plan
• Company Discounts
• Legal Insurance
• Paid Time Off and Holidays
• Paid Family Leave

Who we are

JCCI is a full-service, turnkey telecom contractor based out of Effingham, Illinois. Our team is made up of the industrys best specialists, from hands-on technicians to administrative professionals, we are able to accommodate projects of all scales.

We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others' safety top of mind, and uphold the highest ethical standards. Our company supplies the single most critical resource telecom service providers need: skilled people.

We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.