Hiring Range: $29.33-$35.19. The maximum pay for this position is $41.06.
Applicants are encouraged to apply by Wednesday, July 12th, however, we'll continue accepting applications until the role is filled.
Schedule: Monday-Friday 8AM-5PM. Eligible for hybrid (remote/in-office) work schedule after 6 month training period.
Do you have a passion for accuracy and ensuring program compliance? Join our team!
The Eagle County Department of Human Services is seeking a Quality Assurance Lead Specialist to play a vital role in safeguarding program integrity.
Being part of the DHS family:
The Department of Human Services (DHS) directly touches the lives of thousands of Eagle County residents every year. From helping families and individuals access programs that put food on the table, warm their homes, and find childcare to protecting those too young or too old to protect themselves, DHS is the team of people who ensure families and individuals in our community have what they need to live a stable life now and in the future.
Integrated Support Services (a division within the Department of Human Services) is responsible for fiscal well-being and oversight for the department. QA and Fraud falls in this division supporting the mandated internal quality checks and investigating tips forsuspected public assistance fraud.
The Quality Assurance Lead Specialist ensures the accuracy and compliance of client benefit programs in the Department of Human Services. This involves reviewing case files, identifying trends and training needs, and communicating with leadership about program challenges and best practices. You will also direct the work of a Fraud Prevention/QA Specialist.
View the full job description here
In this role, you will:

• Review client benefit programs to ensure accuracy and compliance with state and federal regulations.
• Conduct audits to identify trends and best practices, and ensure program effectiveness.
• Provide technical assistance to program staff and develop training materials.
• Analyze data and reports , identify areas for improvement, and recommend solutions.
• Collaborate with leadership to address client needs and program challenges.

You are a great fit if you have:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Extensive knowledge of rules and regulations for various department programs, including but not limited to:
  
  • IV-E, Food Assistance, Medical Assistance, Temporary Assistance for Needy Families, Adult Financial, Long Term Care, Claims, Medicare Savings Program, Low Income Child Care and Child Support Enforcement Intake.
• The ability to work independently and manage multiple priorities.
• An equivalent combination of education and work experience that satisfies the requirements of the job may be sufficient.

View the full job description here
C ulture & Benefits
Working in local government is one of the best career paths in the mountains. 'Your Career will Soar with Eagle County'. Get started with us today!

• Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness. Check out more awards here.
• Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All.
• Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement.
• Future focused with our Strategic Plan on improving housing, climate change and more.
• As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides.

Diversity, Equity and Inclusion
The County is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive for a healthy and prosperous community that promotes all people having equitable access and opportunity. This starts with our internal practices and work. All employees of the County have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other County-sponsored and participative events
Great benefits! See the details

• Comprehensive and low-cost medical, dental, and vision insurance (as low as $75/month for employee only)
• Wellness program where you can earn cash or extra days off
• 12 paid holidays
• Paid time off (starting at 12 days) and additional medical leave
• Paid volunteer hours
• 8% (dollar for dollar match) retirement plan
• Free classes at Colorado Mountain College
• Eagle County University classes (internal trainings)
• Tuition reimbursement programs
• Bilingual Pay Incentive
• Free bus pass and more

Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Relocation & Housing Information