14 Chatham Bars Inn Jobs near me
Chatham Bars Inn is Hiring a Front Desk Agent Near Chatham, MA
The role of the Front Desk Agent is to provide the utmost in guest service while ensuring that the check in and check out process for guests is handled efficiently and professionally. The Front Desk Agent is responsible for but not limited to managing keys, recording and executing wake-up call information, providing directions, assisting in all guest inquiries, and adhering and practicing the Forbes Travel Guide, Preferred Hotels & Resorts, and AAA.
Additional responsibilities include:
- Provide quotes for room rates and up-sell the guest when possible.
- Assist in coordinating the Front Desk and the Housekeeping Department.
- Verify that the correct charges are posted to the corresponding guest folio.
- Collect payment for charges on the guest folio.
- Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
- Respond to and manage phone activity including providing general knowledge to callers.
- Provide administrative, reception and program support to management and staff.
- Smile and greet guests in a welcoming manner and use the guest's name.
- Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
- Register and assign rooms to guests.
- Maintain a professional appearance at all times.
- Superior customer service skills
- Ability to multi-task
- Ability to work well in a fast-paced environment
- Strong attention to detail and organization
- Excellent computer skills and telephone etiquette
- Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
- Well-groomed
- Able to stand for long periods of time during shift(s)
- Previous experience preferred but not necessary
Job Summary
Full Time
$29k-39k (estimate)
06/26/2024
07/11/2024
chathambarsinn.com
CHATHAM, MA
50 - 100
1914
MARK HELLER
<$5M
Accommodations
Related Companies
About Chatham Bars Inn
Chatham Bars Inn is a luxury coastal resort destination on Cape Cod with world-renowned service, incredible spa amenities, amazing cuisine, and the best in leisure activities. The resort is the perfect destination for special events, corporate outings, meetings, retreats. Conveniently located near downtown Chatham, Chatham Bars Inn has multiple farm-to-table restaurants that feature fresh produce and dairy products from the Inn's own farm and locally caught seafood. It has beautifully appointed meeting and event spaces to fit any size group, and its dedicated staff ensures that every event det ...
ail is perfect. Since its $100 million renovation, the Inn has won numerous awards, including the prestigious Forbes Four-Star award. It has become a member of The Leading Hotels of the World, and has been named one of the top resorts in the world by Travel & Leisure Magazine, and the best hotel on Cape Cod by Boston Magazine. For accommodations outside of Washington D.C. just down the Miles River from St. Michaels, Maryland, see our sister property, the Inn at Perry Cabin.
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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
