Gulf Coast Medical Center

9238 US 19, Port Richey, FL

Medical Receptionist Front Office

We are a quickly growing practice and are currently accepting applications for a Bilingual team member to coordinate our front office. Fluency in English and Spanish is required for this position. We are a tight knit team of highly motivated individuals with a culture of family and top tier customer service. This is a special place. If you are creative, resourceful, organized, and are intrinsically motivated to make a difference in peoples’ lives and have fun at the same time, then this could be a dream opportunity for you.

Medical Receptionist Front Office responsibilities include providing amazing customer service to patients and maintaining proper business and patient records. This includes performing receptionist duties such as answering phone calls and appointment scheduling, accurate billing, preparation and maintenance of current patient information, and other general office and administrative duties as assigned.

The Position:

• Greet patients into the office, check in for scheduled appointments
• Answering telephones and scheduling appointments
• Open/close front office according to office protocol
• Ensuring all patient data is entered, updated accurately and correctly
• Creating new patient profiles and entering demographics
• Check out patients, schedule follow up appointments, and collect payments
• Patient Communication: in-person interaction, telephone and email inquiries
• Manage fax and emails communication
• Keep lobby and retail areas clean, stocked, and promotional items current
• Admin tasks: Manages filing, scanning, shredding, faxing, copying, mailing
• Coordinate inventory and ordering of front office supplies

Requirements:

• Superior customer service skills and great personality
• Minimum 2 years’ experience in front office operations in a medical practice, or previous experience in a high-volume reception office with a focus on customer service
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Scanner, fax machine, copy machine, multiple phone lines, internet applications and tools
• Works well in a small team and ready to “jump-in” to get the job done
• Quick learner who adapts well to any situation
• Friendly demeanor and prompt response to customer needs and requests for service and assistance
• Ability to multi-task and demonstrate accuracy and thoroughness
• Proficient in Electronic Medical Record systems; eClinicalWorks experience a plus
• Demonstrates ability to maintain patient flow

Must be available to work M-F 8am-5pm. (40 hours/week). Rotation Saturdays.

Competitive compensation based on previous work experience and knowledge.

Benefits to include: Health Insurance, 401K, Paid time off, and select discounted services in the practice.

Interested candidates should submit a Cover Letter and Resume.

Pay Rate based on experience.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Medical Receptionists & Patient Registrars: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person