POSITION DESCRIPTION

Company Summary: Boji Group is a well-established real estate development, property management and construction management firm with an extensive portfolio of commercial real estate and a commitment to excellence in customer service.

Position Title: Administrative Coordinator

Reports To: Director of Operations

Position Summary: An integral role within our company, the Administrative Coordinator provides crucial support in commercial property management. Serving as a primary contact, this position interacts regularly with visitors, tenants, professional service providers, and business partners, representing the company with professionalism and delivering excellent customer service. Responsibilities include overseeing key administrative functions such as coordinating work orders and maintaining detailed documentation for tenants, contractors, and property files.

Responsibilities:

· Coordinate work orders and schedules maintenance for tenants.

· Manage tenant move-in and move-out inspections.

· Maintain tenant, contractor, and property files and documentation, including leases, insurance certificates, and invoices for properties.

· Promotes and maintains positive relations with tenants with prompt attention to service requests.

· Assist with planning and logistics for tenant communications and events.

· Administer parking assignments and terminations for various parking lots.

· Manages key card assignments, programming and distribution for tenants and contractors.

· Assists with emergency response training for tenants, fire alarm drills, new tenant training and ensuring physical, electronic and data base files are consistent and current; may assist maintenance or other staff in emergency response such as fire alarms and other situations.

· Prepare information and reports for open issues meetings for all properties, including issues follow-up items and maintaining status.

· Prepare various reports detailing tenant roster, building index, occupancy, work orders, and others.

· Update monthly utility usage spreadsheets for properties.

· Create bi-annual newsletter to include tenant satisfaction survey.

· Perform other duties as assigned.

Recommended Qualifications:

· Minimum 3 years of experience in administrative support.

· High school diploma or equivalent.

· Professional and courteous demeanor with a commitment to excellence in customer service.

· Ability to use discretion and maintain confidentiality with proprietary and other information.

· Excellent verbal and written communication skills.

· Proficiency in Microsoft Office Suite, including Word and Excel.

· Ability to prepare reports and communications on behalf of company.

· Strong multitasking abilities and the capacity to work under time constraints and other pressures.

· Familiarity with Yardi property management software is preferred but not required.

Work Schedule:

· Monday through Friday, 8:30 AM to 5:00 PM.

Work Environment:

· General office environment based in Lansing, Michigan, with potential minimal travel required to visit properties and attend meetings.

· A valid driver's license is required for travel to properties and meeting locations.

Compensation:

· Commensurate with experience. Company provided health and other benefits.