Responsibilities

The Quality/Safety Manager oversees the organization's total quality management strategies and safety programs. Key responsibilities include:

· Establishing quality and safety metrics for product and service excellence.

· Leading the development and implementation of policies and programs that ensure product compliance with external and internal standards.

· Conducting rigorous safety inspections and audits to identify potential hazards and developing risk mitigation strategies.

· Facilitating training sessions for employees on quality improvement and safety practices.

· Monitoring ongoing performance and quality control systems to ensure products meet consumer expectations and regulatory standards.

· Collaborating with internal teams and external stakeholders to drive continuous improvement initiatives.

· Preparing detailed reports on quality and safety issues, investigations, and other significant outcomes based on the data collected.

· Facilitate meetings/reviews with senior leadership to review safety and quality management systems

Tasks and Duties

• Reviewing current policies and making recommendations for improvements.
• Testing and examining samples of new products and monitoring phases of production to ensure overall quality.
• Documenting internal audits and other quality assurance activities.
• Analyzing data to identify areas for improvement in the quality system.
• Developing, recommending, and monitoring corrective and preventive actions.
• Ensuring ongoing compliance with national and international standards and legislation.
• Managing and maintaining the cGMP documentation and certification processes.

Preferred Requirements:

• A bachelor’s degree in Quality, occupational safety, Industrial Engineering, or a related field.
• Proven experience in a quality assurance or safety role in the industry.
• Strong understanding of quality assurance methodologies, tools, and practices.
• Professional certifications such as Certified Quality Manager (CQM), Certified Quality Auditor (CQA), or Certified Safety Professional (CSP) are highly desirable.
• Experience with food safety/quality certification standards like AIB, SQF, CFR, cGMP