3 DC History Center Jobs
DC History Center is Hiring a Visitor Services Coordinator Near Washington, DC
In fulfillment of its mission, the DC History Center aims to recruit and retain outstanding staff members who bring diverse viewpoints and experiences, relevant skills and expertise, and deep passion for DC and its history, to their work. In keeping with our Justice, Equity, Diversity, and Inclusion Statement, the DC History Center determines and evaluates compensation and benefit packages, as well as all human resource policies, with a focus on equity, transparency, and fairness.
Position SummaryThe Visitor Services Coordinator is responsible for ensuring a positive visitor experience at the DC History Center during our public exhibit and retail hours. As an integral member of the team, the coordinator will staff the welcome area, exhibit galleries, and store, and support the student workers and volunteers who assist with these essential public duties. The coordinator will be the lead employee on site on weekends. This position reports to the senior manager of visitor services. Our front-facing team is integral to the success of the DC History Center, and we seek an individual who is customer-service oriented, welcoming, and dedicated to providing an unmatched visitor experience for our guests.
See below for detailed hours information.
Primary Responsibilities
- Manage and staff DC History Center visitor-facing spaces during public hours, Friday-Sunday, ensuring visitors receive high quality customer service.
- Create a warm and welcoming environment for local, national, and international visitors with diverse interests through personal interaction.
- Open and close exhibit galleries and store.
- Serve as primary key holder on Saturdays and Sundays.
- Staff the store
- Encourage sales by creating a welcoming environment
- Operate Square POS device
- Engage patron questions and inquiries
- Replenish inventory needed to maintain full shop appearance
- Communicate retail needs to senior manager of visitor services
- Support student workers and volunteers in exhibit galleries and common spaces.
- Provide a welcoming and supportive environment
- Coordinate daily break schedule
- Assist with on-boarding and training
- Address issues as they arise and provide on-site support
- Communicate facilities issues to senior manager of visitor services.
- When necessary, liaise with lead Apple staff and security on-site.
Requirements
- High school diploma or GED
- Outstanding customer service background
- Demonstrated record of outstanding dependability and punctuality
- Experience with point of sale systems
- Strong verbal communications skills
- Familiarity with, and enthusiasm for, local DC history, attractions, and culture a plus
- Immediate availability desired
Perks And BenefitsThe DC History Center recognizes the 11 federal holidays, one DC holiday, and the day after Thanksgiving, for a total of 13 paid holidays for full-time employees. Regular part-time employees receive pro-rated holiday pay for the same scheduled holidays. Regular part-time staff are eligible for pro-rated vacation and sick time as well. Complimentary membership in the DC History Center included, granting free or discounted access to thousands of partner museums and institutions across the US, among other benefits. Central downtown location easily accessible from all Metro lines.
Applications And InquiriesPlease upload your resume and a tailored cover letter sharing more about yourself and your interest in the position. Applications will be reviewed on a rolling basis, with a deadline of June 21, 2024 for priority review.
The DC History Center is an Equal Opportunity Employer and actively seeks candidates from diverse backgrounds, including DC natives, people of color, members of the LGBTQIA communities, and people with diverse economic backgrounds. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. Please advise in writing of any specific needs at the time of application.
Compensation: From $25.00 to $25.00 per hour
Job Summary
Part Time
$38k-49k (estimate)
06/06/2024
12/01/2024
The job skills required for Visitor Services Coordinator include Customer Service, Scheduling, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Visitor Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Visitor Services Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Visitor Services Coordinator positions, which can be used as a reference in future career path planning. As a Visitor Services Coordinator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Visitor Services Coordinator. You can explore the career advancement for a Visitor Services Coordinator below and select your interested title to get hiring information.
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