Career Category Information Systems Job Description HOW MIGHT YOU DEFY IMAGINATION? You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. Specialist Data Engineer (Must be authorized to work in the US. Amgen will not provide sponsorship for this position) Live What you will do Let’s do this. Let’s change the world. In this vital role you will be a key contributor to our mission of leveraging data and technology to transform the pharmaceutical industry. You will work closely with cross-functional teams to design, develop, and maintain data solutions that enable AI-driven capabilities such as chatbots and automation for telephony systems, optimizing interactions with healthcare professionals (HCP) and patients. Responsibilities: Utilize your extensive data engineering experience to design, develop, and maintain robust data pipelines, ensuring data availability and reliability for AI-driven solutions. Leverage your hands-on experience with technologies such as Google Dialogflow, BigQuery database, and related tools to develop and integrate AI capabilities into our systems. Own the development and improvement of chatbot solutions for HCP and patient interactions, optimizing communication channels and improving user experiences. Drive the automation of telephony systems to streamline and improve communication processes, ensuring efficient and effective interactions. Collaborate with cross-functional teams to improve call center capabilities, utilizing AI-driven solutions to improve response times and service quality. Work on integrating data from various sources, ensuring data consistency, accuracy, and security! Continuously monitor and optimize data pipelines and AI solutions. Maintain clear and comprehensive documentation of data pipelines, processes, and system configurations. Generate regular reports and provide insights to partners. Collaborate effectively with data scientists, software developers, business analysts to ensure successful project outcomes. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications. Basic Qualifications: Doctorate degree OR Master’s degree and 3 years of data engineering experience Or Bachelor’s degree and 5 years of data engineering experience Or Associate’s degree and 10 years of data engineering experience Or High school diploma / GED and 12 years of data engineering experience Preferred Qualifications: Hands-on experience in data engineering with a strong focus on pharmaceutical industry experience. Proficiency in technologies such as Google Dialogflow and BigQuery database. Experience with the following AWS cloud, including Lambda function, DynamoDB, RDS, API Gateway, Docker container on AWS ECS/EKS, Google Cloud, including Cloud Function, Dialogflow, App Engine, Cloud Builda, Kubernete environment Experience in developing and deploying chatbots and automation solutions. Solid understanding of AI and machine learning concepts. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work independently and as part of a team. Knowledge of healthcare data compliance regulations (HIPAA, GDPR) and SAFe methodology is a plus. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 143,365.00 USD - 174,097.00 USD Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen