Lobster House is a small business in FOOD_BEVERAGE_SERVICES in Myrtle Beach, SC. We are professional, agile, professional and our goal is to Obtain 100% satisfactory customer service while working in a professional harmonious environment! .

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities

We are currently looking for employees who has a deep passion for customer service as that is what keeps our company going not only that, but also servers who are reliable (being accountable for what they say they are going to do!) and big not teamwork! Being comfortable with getting feedback on various social media platforms is also one of our requirements as a company ! If you think you are able to do just that then this is a place that will be more than welcoming to you!

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Duties:
- Greet and seat guests in a friendly and welcoming manner
- Take food and drink orders accurately and promptly
- Enter orders into the Aloha POS system
- Ensure timely delivery of food and beverages to tables
- Provide exceptional customer service throughout the dining experience
- Answer questions about menu items and make recommendations
- Upsell menu items and promote specials to increase sales
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Process payments and provide accurate change to guests
- Maintain cleanliness and organization of work area

- Obtain atlest 3 reviews a day

Skills:
- Basic math skills for handling payments and making change
- Proficient in food handling and safety procedures
- Strong sales skills to upsell menu items and increase revenue
- Excellent time management skills to prioritize tasks in a fast-paced environment
- Exceptional customer service skills to provide a positive dining experience
- Knowledge of guest services principles and practices
- Familiarity with food preparation techniques and industry standards
- Experience using Aloha POS or similar point-of-sale systems is a plus
- Ability to build positive guest relations by providing personalized service

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

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Job Type: Full-time

Pay: $14.36 - $17.92 per hour

Benefits:

• Employee discount

Restaurant type:

• Bar
• Fast casual restaurant

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Myrtle Beach, SC 29575: Relocate before starting work (Required)

Work Location: In person