1 Job
Aspire Veterinary Center is Hiring a Client Care Representative Near La Palma, CA
Client Care Representative
ASPIRE VETERINARY CENTER
30 Centerpointe Drive (Suite 6)
La Palma, CA 90623
(657) 252-8818
ASPIRE VETERINARY CENTER is looking to hire a full-time or part-time Client Care Representative to join our team.
Job Summary
The Client Care Representative plays a critical role in our hospital’s success. They will work alongside our Veterinarians, Veterinary Technicians, Veterinary Assistants, and the Director of Operations to provide excellent care for our clients and their pets.
The Client Care Representative is the key client-facing representative of our team and is responsible for handling front office reception and administrative duties.
Key Responsibilities
- Check clients in and out.
- Monitor client flow from check in to discharge.
- Manage a multi-line phone system and appointment scheduler.
- Answer and triage phone calls from clients.
- Schedule and confirm appointments.
- Provide clients with appointment reminders and special instructions.
- Perform client call backs.
- Place outbound calls for follow-ups.
- Email and manage online communications.
- Process and balance payment transactions (credit card charges, cash receipts).
- Generate and explain client treatment plans and estimates.
- Answer client inquiries regarding our products and services.
- Educate clients on over-the-counter products and medications.
- Assist in maintaining the cleanliness of client areas (waiting area, front desk).
- Manage record requests between other hospitals and specialty practices.
- Data entry into practice management software.
- Manage electronic medical records, charts, reports, and correspondence.
- File, fax, and/or make copies of documents.
- Assist in stocking and maintenance of the hospital.
- Fill prescriptions (handling and counting medications in a pharmacy setting).
- Call in prescriptions to pharmacies.
Our Ideal Candidate
- Friendly, outgoing, and compassionate.
- Highly motivated, professional, detail oriented.
- Reliable, punctual, and highly organized.
- Clear, concise, and accurate oral and written communication skills.
- Strong interpersonal communication and relationship-building skills (team player).
- Strong problem-solving skills.
- Ability to multi-task and prioritize tasks.
- Ability to learn basic veterinary medical terminology and concepts.
- Proficiency in office technology, information systems, and Microsoft Office software.
- One year of client care-related experience.
- Bilingual (English/Spanish or English/Korean) is a plus.
- Familiarity with veterinary practice management software (i.e. Vetter) is a plus.
Minimum Qualifications/Requirements
- High school diploma, GED or equivalent combination of education and experience.
- Knowledge of clerical procedures (i.e., data entry, payment processing).
- Tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
Benefits
- Salary: $17 to $20 per hour. Wages based on experience.
- Pet care benefits.
- No weekends or late evenings.
- Staff trainings and education.
- Closed on all major US holidays.
- Safe, fun, professional work environment.
Our staff is made up of friendly, caring, well trained professionals who pride themselves on providing excellent care for our clients and their pets.
At ASPIRE VETERINARY CENTER, we strive to maintain a positive work/life balance for our employees as well as fairly compensate them for their valued work efforts. The right candidate will facilitate the doctor/client relationship, be highly motivated, have a good work ethic and bring a positive attitude to work every day.
We are a family-owned animal hospital that believes in investing in our employees’ growth while treating them like family.
We offer a safe, fun, and professional work environment with an amazing team who truly loves what they do.
If you would like an exciting career opportunity in the veterinary industry, please contact us today! We look forward to meeting you.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Veterinary clinic: 2 years (Required)
Ability to Relocate:
- La Palma, CA 90623: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$44k-56k (estimate)
06/19/2024
10/15/2024
The job skills required for Client Care Representative include Problem Solving, Microsoft Office, Written Communication, Data Entry, Work Ethic, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Representative. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Representative jobs
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Step 3: View the best colleges and universities for Client Care Representative.
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