1 Blackhorse Industrial Solutions, LLC. Job near me
Blackhorse Industrial Solutions, LLC. is Hiring a Customer Support Specialist Near Beech Island, SC
Company Description
Blackhorse Industrial Solutions is a company that specializes in providing safe and experienced technical services within the industrial sector. With a combination of in-house staff and strategic partnerships, we have a deep understanding of the challenges faced in industrial manufacturing. Our goal is to provide turnkey solutions that all stakeholders can be proud of.
Role Description
This is a full-time Customer Support Specialist role at Blackhorse Industrial Solutions. The Customer Support Specialist will be responsible for day-to-day tasks related to customer support, including face to face interacting with customers to ensure their satisfaction and work closely with the Business Develpment Manager. This is a hybrid role, based in Beech Island, SC, with flexibility for some remote work. Some travel required.
Qualifications
- Customer Support and Customer Satisfaction skills
- Interpersonal Skills
- CRM and Social Media Skills
- Analytical Skills
- Organizational Skills
- Excellent written and verbal communication skills
- Time Management Skills
- Ability to work independently and as part of a team
- Experience in the industrial sector is a plus
- Bachelor's degree in a relevant field or equivalent experience
Job Summary
Full Time
$56k-74k (estimate)
06/08/2024
12/03/2024
bhisusa.com
Beech Island, SC
Related Companies
The job skills required for Customer Support Specialist include Organizational Skills, Customer Support, Verbal Communication, Customer Satisfaction, Time Management, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They are also responsible for conducting surveys on the products or services and communicating customer feedback.
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A Customer Support Specialist will also replace products or process payment refunds as needed.
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They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Ensure that customers understand the resolution and provide on-going education to customers.
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Compile and analyze customer requirements to give the best advice and resolve their query.
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Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.
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