• Engaging and involving customers in the experience
• Explaining the history of Beach Plum Farm, Cape Resorts, and Cape May
• Describe points of interest along the tour and answer questions as required
• Greet and assemble guests, check required passes before departing on tour
• Keep accurate tracking of tour attendees
• Manage time and length of tour to stay within allotted time

Required Knowledge, Skills, Abilities:

• Professional, welcoming, and outgoing personality
• Excellent public speaking, communication, and time management skills
• Creative methods of communication
• Positive attitude and high work ethic
• Ability to memorize the history.
• Ability to do thorough research and become an expert on the tour subject in order to answer guests questions

• High School or equivalent education required
• 2 years’ experience in a guest services role is required
• Previous tour guide experience is preferred
• All employees must maintain a neat and clean appearance per Cape Resorts standards
• Must be available on weekends