Duties/Responsibilities:

• Prepares and posts payments to accounts receivable on a daily basis (check, cash, credit card, ACH or wire).
• Answer internal and external customer service calls.
• Collect past due accounts. Includes research, email, calls, and provides any data as requested to assist in collection efforts.
• Submit uncollectable accounts to collection agency.
• Enter miscellaneous charges prior to the month end.
• Assist with month end closing process.
• Work on special projects and assist in departments where needed, when available.
• Make outbound calls and emails to delinquent accounts.
• Responsible for answering customer/vendor inquiries pertaining to invoices, discrepancies, statement copies etc..
• Answering phones and move incoming class to correct recipient.
• Follow BTPS safety guidelines.
• Maintain good housekeeping standards.
• Perform other duties as assigned.

Required Skills/Abilities:

• Strong attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Excellent customer service skills- both with team members and clients, in person, by phone, and by written correspondence.
• Ability to problem solve and resolve issues timely.
• Must possess solid reading and comprehension skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to use Microsoft Office, Accuterm, Macola, Microsoft NAV, Cloud/Online Business Applications.
• Ability to use office equipment such as multi-line phones, copier, fax, and printer.

Supervisory Responsibilities:

• None

Education and Experience:

• 2-year equivalent experience required.
• Previous Accounts Payable experience preferred.