Job Title: Assistant Manager - Production

Job perks include: health insurance, dental, vision, 403(b), Life Insurance, free meal with every shift, free on-campus parking, 20% discount at Barnes & Noble store on campus, paid time off, rewards and recognition programs, Employee Assistance Program, flexible schedules, paid-training and promotion opportunities, and other voluntary benefits.

Competitive wages!

Apply at basc1.org/jobs

Position Summary:

Provides support to the dining team in managing and executing dining services in the dining hall, retail, concessions, and catering operations. Areas of focus include food/supply ordering, food production and service, food safety, recipe management, food cost control, execution of daily operations and events, and supervision of staff.

Essential Functions:

Food Production – 60%

· Sets up daily pars for “Grab and Go” program.

· Assures worksheets and pull sheets are maintained.

· Performs daily order for various vendors.

· Ensures EOM inventories are prepared for manager’s final approval.

· Tracks guest counts and sales figures.

· Ensures temperature logs are maintained.

· Communicates and directs appropriate portion sizes and utensils are being used per recipes.

· Assists in developing new recipes for regular menus and special events.

· Ensures proper sanitation for all unit health inspections.

· Assists in the utilization of food surpluses and leftovers.

· Utilizes CBORD FSS to manage food production (i.e. prepare production sheets, enter/modify recipes, etc.)

· Ensures food quality, safety, and presentation standards are being met, including training and coaching staff on expectations.

· Identifies allergen traits in foods served and ensures foods are labeled accurately. Communicates allergen information directly to customers with food allergies as needed.

· Ensures invoices are received and recorded.

· Assists in weekly production and culinary meetings.

Service Execution and Staff Supervision - 20%

• Service Execution
• Manages execution of dining services to meet BASC’s quality and customer service standards, including ensuring appropriate staffing levels, food quality, food presentation, food safety, customer flow/ingress/egress, cleanliness, speed of service, and overall customer satisfaction.
• Manages daily operations.
• Assists in the planning of and preparation for special events.
• Executes special events.
• Assures development and maintenance of appropriate signage for the unit.
• Appropriately responds to customer questions/comments/concerns with the aim to deliver exceptional customer service.

o Maintains and updates student manager daily checklist.

• Supports student employee recognition program.
• Maintains student incident log, tracks disciplinary documentation.
• Ensures accurate time and attendance data/logs for shifts when acting in the manager-on-duty role.
• Staff Supervision - Full-time union, part-time, and student employees
• Assists with interviewing, hiring, and scheduling of new staff members.
• Trains, coaches, and provides daily supervision of staff including: coaching, counseling, and performance evaluation.
• Conducts Daily Line Up meetings.
• Assists with student manager meetings.
• Acts as Kitchen Safety Manager & ensures adequate and appropriate communication with staff.
• Trains and coaches student managers regarding the supervision of student employees.

Administrative Responsibilities - 20%

• Operates the Agilysys POS system system, including troubleshooting basic issues. Trains staff on POS system and proper procedures, including cash handling.
• Supports other dining technology as needed, including Byte coolers.
• Creates and maintains operations manual and station procedures for dining units.
• Runs daily reports.

· Under the guidance of the manager, composes and administers full time/part time and student manager evaluations.

· Under the guidance of the manager, composes and administers full time/part time and student manager write ups for any disciplinary issues.

• Participate in company orientation and training programs including Student Manager Orientation, annual Return to Work Meeting, etc.
• Works in a variety of dining units as necessary.

· Additional duties as required or requested.

Qualifications:

Education and Training

· Associate’s degree or above in culinary, hospitality or business administration, preferred

· Any combination of education and experience that demonstrates an ability to do the job will be considered.

Work Experience:

· 3 years supervisory experience in a restaurant or institutional food service setting, preferred

· 1 year chef experience in a restaurant or institutional food service setting

·Experience in the institutional food service setting, preferred

Physical Demands:

·Ability to lift/move 50 lbs.

·Ability to bend, stoop, kneel, crouch and twist.

·Ability to stand and or walk for prolonged periods of time – all day if necessary.

·Fine motor skills to use knives and kitchen tools

· Good visual acuity for reading reports, computer work, etc.

· Ability to move around dining units and campus as necessary.

Licensure/Certification:

·ServSafe Certification

·Valid driver’s license in good standing

Skills/Abilities:

·Demonstrated ability to supervise and direct others

·Demonstrated customer service skills

·Basic math and budgeting skills

·Demonstrated ability to communicate effectively with others both orally and in writing.

· Knowledge of and ability to use a computer and required computer systems. Must be adept in the use of Microsoft Office Suite applications. Experience with Gmail, ADP E-time, CBORD, and Agilysys POS preferred.

· Food production skills including: food management, knife skills, sanitation.

Work Environment:

Typical Office: temperature changes by season, office equipment hazards, noise.

Typical Kitchen: exposure to heat, flame, chemicals, knives

Variable: exposure to inclement weather

Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Pay: $21.50 - $32.25 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Night shift

Weekly day range:

• Weekends as needed

Education:

• Associate (Preferred)

Work Location: In person