Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

What you will be doing:

- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.

-Promptly, accurately and efficiently know how and where to post all charges.

-Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.

-Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

-Review any reservations with special requests and work to block rooms accordingly.

-Have knowledge of hotel rates, discounts and how to handle each.

-Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Skills:

-High work ethic and self-initiative.

-May be required to work varying schedules to include nights, weekends, and holidays.

-Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please apply with your updated resume. We offer competitive compensation, opportunities for career advancement, and a positive work environment.

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Work setting:

• In-person

Ability to Relocate:

• Los Angeles, CA 90035: Relocate before starting work (Required)

Work Location: In person