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Candlewood Suites South is Hiring a Hotel Front Desk Clerk Near Lincoln, NE
Do you have a passion for hospitality? Do you enjoy providing excellent customer service? The Candlewood Suites South Lincoln Hotel is currently hiring for the position of Guest Services Representative (Full Time or Part Time-Front Desk Agent 3 pm-11 pm, and other shifts assigned by GM)* The ideal candidate will have previous experience working in hospitality or customer service. We are looking for someone who has open availability, as the hotel does operate 24/7. If this sounds like you, please submit your resume today for immediate consideration for this exciting opportunity!
General Summary
A Front Desk Agent is often the first and last person a guest will encounter during their stay. This means providing the highest quality of hospitality service is not only a duty but a passion. From arrival to departure and every point of contact in between, a front desk attendant is expected to be friendly, knowledgeable, and efficient. As the front line of the hotel, it is your mission to meet and exceed the expectations of guests.
Job Summary: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.- Secure payment; verify and adjust billing.
Activate and file room keys.- Process all guest requests and relay messages.
Print contingency lists to have a record of all guests in case of emergency.
Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs.- Complete designated cashier and closing reports in the computer system.
Accept and record wake-up call requests and deliver them to the appropriate department.
Count bank at beginning and end of shift; secure bank.
Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.- Notify Loss Prevention/Security of any guest reports of theft, Requirements: Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards.- Stand, sit or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time | Full Time
$26k-34k (estimate)
04/24/2023
10/09/2024
The job skills required for Hotel Front Desk Clerk include Guest Service, Confidentiality, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
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