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Carpenter & Associates Insuring Agency LLC is Hiring a Personal Lines Insurance Customer Service Representative Near Elizabethtown, NY
Are you an experienced Customer Service Representative looking to expand your career? Do you have a passion for helping solve customers’ problems and providing them with the best solution? Then we want to hear from you! Work for a rapidly growing insurance agency.
This position lets you focus on what you do best: building and maintaining customer relationships. You will advise clients on coverage options, help them decide on insurance products, and solve their insurance problems.
We need someone who is:
- Comfortable with learning new software programs.
- Courteous and maintains a positive attitude with customers and peers.
- Professional and reliable—someone who can work in our office full-time -37.5 hours weekly.
- Assist customers over the phone and through digital communications.
- Answer customer questions and assist with requests.
- Use problem-solving skills to troubleshoot customer issues.
- Enter information from customer calls into the Agency Management System.
- Assist in generating sales leads by gathering information from customers.
- Ensure customers are satisfied with their experience.
- Follow procedures and policies.
- Participate in trainings.
- Other duties as assigned.
- High school diploma or GED required.
- Property and Casualty Insurance License Preferred.
- 1–3 years of relevant customer service experience preferred.
- Willing to obtain Property and Casualty Licensing as applicable.
- Excellent communication skills required.
- Working knowledge of computer systems.
- Have experience with personal lines of insurance Preferred.
- Experience with Commercial lines of insurance a plus.
- Be available to work full-time at our office from 8:30 – 4:30 Monday through Friday.
- Generous Salary.
- Group Health Plan including Vision and Dental – 80 % Employer paid 20% Employee.
- 401K retirement Plan – 3% Contribution from the Company annually.
- Group Term Life Plan.
- Group Long Term Disability Plan.
- Annual Cost of Living Raise: 3%.
- Annual PTO (Paid Time out): 187.5 hours “PTO Bucket”.
- AFLAC available at employees’ expense.
- Holidays – 12 .
Job Summary
Full Time
$42k-51k (estimate)
04/24/2024
07/20/2024
carpenterinsuring.com
Chestertown, NY
<25
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The job skills required for Personal Lines Insurance Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Gathering Information, etc. Having related job skills and expertise will give you an advantage when applying to be a Personal Lines Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Personal Lines Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Personal Lines Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As a Personal Lines Insurance Customer Service Representative, it can be promoted into senior positions as an Insurance Claim Service Team Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Personal Lines Insurance Customer Service Representative. You can explore the career advancement for a Personal Lines Insurance Customer Service Representative below and select your interested title to get hiring information.
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